Great
Based on 633 reviews
iCliniq4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
customer
It was a good experience sharing about my health and get doctor's suggestion.
Reply from iCliniqAug 22, 2023
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
customer
Dr. Arshad Hussain Shah is wonderful!!!
Reply from iCliniqAug 16, 2023
It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you for choosing iCliniq.
DILIP C.
quick response from the doctor and valuable
Reply from iCliniqAug 14, 2023
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) We’d love to continue providing great service to awesome users like you. Thank you again!
customer
I was sceptical about the authenticity of online free Dr advice, but icliniq is abdolutely there was a Quick response to query and relevant to the concer I had .
Reply from iCliniqAug 14, 2023
We are happy you are satisfied with the quality of our service. We really appreciate you taking the time to share your experience with us. We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
customer
Great service and very fast service.
Reply from iCliniqAug 11, 2023
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you.
MISSsuze
I waited 24 hours for a copy and paste from google, stating some common knowledge. There was no attempt to answer my question. I replied straight away asking if the doctor could give me an answer to my question with the information that I had given him and 24 hours later I still haven’t had a response. I would like my money back. EDIT- still no response and nothing has been resolved from contacting your customer service via the email you provided. I would just like a refund. Complete waste of time and money!
Reply from iCliniqAug 11, 2023
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Since we don't have your registered email address, we couldn't map your profile. Kindly write to us at [email protected] from your registered email ID. This will help us to provide you best possible assistance promptly. Dear User, once again, we’re sorry your experience didn’t match your expectations. As you are not satisfied with the Doctor's answer, our moderation team reviewed and decided to process a refund. Your service has been cancelled and the refund has been initiated. Thank you for your patience. Don't hesitate to reach out to us for any further assistance. We are always looking to help our users. Have an awesome day.
Reviewer
Beware! I went with the 50 hours package of answers. go to their site and it specifically says 50 hours of unlimited questions and your first chat is free. I asked a two part question and the first part was answered incorrectly (my doctor said the answer was not medically right) and the second part I wasn't getting a response to so I waited and waited and waited. Eventually I contacted the company and was told "He will answer all your queries within that 50 hours of time frame," This is such a rip off. Just answers lets you do unlimited questions for just $39 a month and this one in essence allows you one question by one of their doctors in that time frame. This is not free for my first chat nor is it unlimited based on that response. I asked for my money back from this India based company 4 times now and I keep getting that they are reviewing it and nothing happens. I am contacting the FCC next as this appears to be false advertising over the Internet.
Reply from iCliniqAug 10, 2023
Dear User, we’re sorry your experience didn’t match your expectations. We will definitely check and take the necessary steps. Your problem needs a more detailed examination. Since we do not have your registered email address, can you please write to us at [email protected] from your registered email ID. This will help us to provide you with the best possible assistance promptly. We are always happy to help our users. We look forward to your email.
customer
Bloodwork My doctor did not know what a bloodwork is. He was also a bit rude.
Reply from iCliniqAug 3, 2023
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue.
