IDEA Health & Fitness AssociationReviews of ideafit.com

If you're in the fitness field, you are required to do CECs. Avoid IDEA Health & Fitness Association's CEC program. Good luck trying to contact the organization. It takes 4 weeks via email. You are sent automatically to voicemail when trying to cancel. DO NOT DO CECs through Idea Health & Fitness.

This company is totally corrupt. I don’t know when it happened but…read all the other reviews. Same thing happened to me. I even went one step further and turned off my auto renewal. They billed me anyways. I called immediately and they told me NO refund. I will go out of my way to let everyone know. Total scam.

IdeaFit scams instructors and has horrible customer service. In 2021 my boss at my gym asked me to register for the online virtual(and useless) convention. What I didn't realize at the time was that it was an Auto-renewal. Shame on me I know but that is how they get their money.Flash forward to this year and I received an email confirming my $199 "order". Not only wouldn't the customer service person refund me or let me speak to their supervisor as it is against their policy. She also wouldn't remove me from the auto-renewal subscription. I had to do it myself.

Their membership fee went from $60-something dollars to $290 CDN. I was not aware of this change. They said they had notified me through e-mail 2x (oh yeah, as if that's reliable . . . ). When I appealed to them twice, they would not give me back my money. They can keep the money, but they have lost a customer, and even though they charged me, I will not be using any of their forced membership benefits. I don't care for their magazine anymore either.

I have no idea what IDEA does but I had a random $380 charge in my debit card. Not okay. Working on fixing it. Looks like other people have had this issue.

I would take that star away if zero had been an option. An unidentified charge for $106 appeared on my 91 year old mother's credit card. I dialed the number on the statement and got Idea. Left many messages trying to identify what the charge was for with no response. One message mentioned an email address, so I sent an exploratory email asking what the charge was (my mom has dimentia and has no clue). Got a response asking me to send a bank statement. Seems like a scam. Still no explanation. I will be contesting the charge on behalf of my mother.

I regustered for the early pricing last May,2022 and i needed to cancel it due to important stuff at work. I have inform then and told me that the refund will be process 5-10 days. Its been 15 days passed and still did not able to hear anything form them. I tried to call and call and call. A sore for my ears to wait for them to pick up the phone. My fingers is sore pressing the contact number. I also sent an email to follow up but no one reply. Will you please fix your customer service.

I have been an IDEA member for over 30 years, and I lost $784 to this "non-profit" organization as I did not use my open credit within the IDEA defined timeframe. To avoid future surprised IDEA clients/members, I’d suggest that in the future, IDEA make it very clear as to the timeline one has to spend any open credit and that if said credit is not used, the money is forfeited to IDEA (with no acknowledgment for one's income taxes). As a result, I have cancelled my group fitness, personal trainer, and business memberships, as I do not run my own business in this manner.