Average
Based on 129 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EVIDENCE COLLECTION PRODUCTS, IDENTIFICATION PRODUCTS, FINGERPRINT PADS, FINGERPRINT KITS, FINGERPRINTING INK STRIPS, FINGERPRINT POWDERS, CSI PRODUCTS, FORENSIC EVIDENCE COLLECTION, CROWD CONTROL, LATENT PRINT KITS, LATENT PRINT POWDERS, FINGERPRINT LIFTERS...
I.D. Technologies (idtechnologies.com) has 129 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
129 approved reviews, newest moderated first
Judy R.
I am always please with my orders with your company. Thank you again for completing my order. I will be ordering from again in the near future.
Reply from I.D. TechnologiesApr 1, 2020
Thank you Judy! Harold Hitt
customer
Service was fast
Reply from I.D. TechnologiesApr 1, 2020
Thank you Juliann! Harold Hitt
customer
Everything went well.
Reply from I.D. TechnologiesApr 1, 2020
Thank you! Harold Hitt
James S.
I never recieved the product.
Reply from I.D. TechnologiesApr 1, 2020
I'm sorry that your order was delayed. If given another opportunity in the future, we promise to do better! Thanks, Harold Hitt
Will C.
The only thing stopping me from giving ID Tech one star is your customer service representative Judy Kriewaldt, who should be given a raise and a promotion and a really nice bottle of her favorite tequila for her birthday. And a pony. I placed my order for a latent fingerprint kit on October 11, 2019, and other than an auto email response confirming my order all I got after that was silence for the ensuing 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, days. Think about that for a minute. Two weeks of nothing. Amazon could've and would've sent a comparable kit (probably at a cheaper price) on October 12. And this is how you compete with that? On the fourteenth day I called only to find out that someone dropped the ball and my order hadn't received ANY attention. Thank goodness for Judy who investigated the matter found the failure, fixed it and promised once she got my order she would ship it overnight for me to receive on October 31. Fingers crossed.
Reply from I.D. TechnologiesDec 9, 2019
I am sorry that your experience was less that excellent. I checked and the order was not in stock, and needed to be ordered. Our production department failed to notify customer service, so Judy could let you know there would be a delay. I apologize that this happened. We pride ourselves on quick delivery, great customer service and product quality that is second to none. Once in awhile we don't quite live up to those standards. Regards, Harold
customer
Envio rapido y eficiente, gracias, los productos de muy buena calidad.
Reply from I.D. TechnologiesOct 24, 2019
Thank you Oscar! Harold Hitt
customerMary W.
It cost more to ship than cost of merchandise.. It could have been shipped USPS for half of cost.
Reply from I.D. TechnologiesOct 24, 2019
Mary, Thank you for your review. I am sorry about the shipping costs. When we ship by UPS, we only charge what we are charged by UPS. If you prefer that we ship by US mail on your next order, please specify on the order and we will be sure to accommodate. Regards, Harold Hitt
customer
Quality products delivered quickly
Reply from I.D. TechnologiesOct 24, 2019
Thank you! Harold Hitt
