Great
Based on 708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iElectrica.com is a family owned and operated business with over 40 years of combined experience in the electronics industry. Since our inception, we have been cultivating the outstanding customer service we are proud to provide for our customers today.Currently we operate a state-of-the-art sales, processing and warehouse facility out of our location at 5900 Stirling Rd Hollywood, FL 33316.As our business continues to grow and reach new places, our commitment to outstanding customer service will always remain constant. Our customers are our number one priority; we pride ourselves on meeting your needs and exceeding your expectations every day.Once you see the savings we offer and speak with our knowledgeable sales or customer service staff, we are confident that iElectrica.com will be your favorite shopping destination.Here are just a few more reasons why you should shop at iElectrica.com:• Brand new, Factory-Sealed merchandise.• All Products include USA Manufacturer's Warranty unless otherwise stated.• Quick Turnaround - Most orders ship within 24-48 hours.• Aggressive pricing- Much cheaper than most retailers.• Well-informed, polite and professional sales staff.Our goal is customer satisfaction and we appreciate your patronage! So, remember iElectrica for all your online electronics shopping needs.
www.iElectrica.com (ielectrica.com) has 708 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 28 reviews with 3 stars · Clear filters
Christopher
After my order, I got a call to add $150 to my order for a special delivery insurance. This should have been listed on the order. I think they were trying to just get more money from me because they had a super low price.
Allan S.
The price of my TV was far cheaper than the "big box stores" when I ordered, but 10 days after my purchase, the major "Best" store was within $200 of what I paid, and after the huge hassle with the freight company contracted out by iElectrica, I should have waited to buy local.The freight company would not budge on a delivery date, period.They called and said this is the day and the time frame (4 hour window) The one person I tried to reason with on the phone was rude and kept cutting me off when trying to talk to him. The good thing about iElectrica was that they offer a good extended warranty through a nation wide company for a good price compared to the "local" stores. Also, back to the freight company, if you could not meet their date and time, they would not come back until, and I quote, "sometime next week." When asked what day that would be, the guy I talked to said he did not know. I could go on, but I think you get where I am going with this.
ahmed
I bought three TVs 2 65* 1 75* it is clear shipping section working perfectly !! they send to me 75* with broken screen then they change it after week. also they send to Extra 65* then they took it back after I emailed them! After Sales service are Uncooperative .. I need some documents because I'll talk TVs with me out the border but they said they cannot help ! I ask the same documents from three different stores and all of them send it to me.. Conclusion : if you are don't worry about the time this store is a good choice.
Scott
Product was great. There was a lot of correspondence required in order to receive the product. Communication breakdown between iElectra and shipping company extended delivery.
Rob
Price and delivery efficiency were great. However, I paid for white glove service and all they did was bring it in the house and turn it on. I was expecting to have the TV set up in the place I wanted it (what was promised to me by the sales guy). The delivery guys said this happens all the time - customers are told one thing but the delivery guys don't do that.
Reply from www.iElectrica.comDec 29, 2019
Hi! The white glove delivery includes the following: 1) 4 hour scheduled delivery window 2) 2 man delivery team 3) Any room of choice (including up/down one flight of stairs) 4) Unbox, power on, and inspect for damages. Standard delivery is curbside delivery with 8 hour window. They do not bring the TV in home or test it out. Per the recorded phone conversation you were not told that any installation or anything besides the above services would be performed.
Gerald W.
They had the lowest price on the net at the time but dealing with them seems shady. They act like used car salespeople that are in a hurry to get to the next customer. Super slow and delayed delivery service. But I did get what I wanted at the price I wanted!
prince
they should at least have them put the tv together on the stand for paying extra 80 dollars for service
George
Would have been 5 stars for the great deal and the quality of the merchandise. Two stars subtracted for the shipping company.
