Excellent
Based on 266 reviews
Imagine Cruising USA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 233 reviews with 5 stars · Clear filters
Theresa P.
Vincent was absolutely thorough, professional and enthusiastic! Can’t wait to experience our travel plans.
Reply from Imagine Cruising USAApr 20, 2026
Dear Theresa Thank you so much for the kind words we will make sure to pass this on to Vincent and we hope you have a wonderful Vacation with us Thank you Kieran
Don K.
Good answers,delievered promptly and pleasantly.
Reply from Imagine Cruising USAApr 16, 2026
We're happy to hear that our answers were helpful and our service was prompt and pleasant. Thank you for your positive feedback!
Steve S.
Vincent was incredible to work with he made me feel very comfortable with the process of booking for the first time with Imagine Cruising Thanks, Steve
Reply from Imagine Cruising USAApr 15, 2026
We're happy to hear that your first booking experience was comfortable. We appreciate your positive feedback and are glad we could provide a great experience.
James H.
We’re very pleased to work with the agent Vincent Nicholas to book the trip with Silver Sea. He’s absolutely fantastic and very friendly and knowledgeable about the trip we booked. He went above and beyond to help us going through all details of the itineraries for the trip we want. We highly appreciate his service and whole-heartedly recommend him for travel booking with the Imagine Cruising, USA. James H
Reply from Imagine Cruising USAApr 14, 2026
We're very pleased to hear about your fantastic experience with Vincent! We appreciate your positive feedback regarding his knowledge and dedication to providing exceptional service for your trip booking. Thank you for your kind words!
customer
The agent was very helpful and professional.
Reply from Imagine Cruising USAApr 13, 2026
We're happy to hear that our agent was helpful and professional! We appreciate your positive feedback.
crystal
Jonathon was extremely pleasant and helpful. He made the process easy!
Reply from Imagine Cruising USAApr 13, 2026
We're happy to hear that the process was easy, and Jonathon was helpful. We appreciate your positive feedback and thank you for sharing.
stack
Oliver was very helpful in explaining my options and what he thought might work best for me.
Reply from Imagine Cruising USAApr 10, 2026
We're happy to hear that we provided helpful explanations of your options. Thank you for sharing your positive experience with us!
Toni
Oliver was very concise and helpful in finding us the price and availability for the cruise and land tours for the Japan 20 night vacation. My brother also wanted to go with us. He and his wife traveled to Asia last year and had a great time. Oliver was quick and called him to book his vacation and set it up so we would travel together. He was thorough explaining the steps to get this vacation booked. He was such a nice gentleman to work with.
Reply from Imagine Cruising USAMar 26, 2026
We're happy to hear that the planning process for your Japan vacation was smooth and helpful. We appreciate your positive feedback regarding the booking experience for you and your brother. It's great to know that Oliver ensured you could travel together.
