Excellent
Based on 244 reviews
imarku4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives.He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku.Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.
imarku (imarku.net) has 244 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
244 approved reviews, newest moderated first
alex K.
I was happy with how fast things got done and the first knife, but I wasn't very happy with the last chef knife you sent me your name is not on it and it's not like any other chef knife I have seen before
Lacy
Absolutely the best customer service I’ve ever received!!! - And I worked at the Disney Company for years - so my expectations are high and probably unreasonable. Such beautiful products with the most amazing and dedicated staff, ready and willing to help in a moments notice. Bravo! Thank you for producing such wonderful products!!!
Vera H.
I ordered pot as a replacement, I received the wrong one. After contacting customer support I was asked to send a picture of what I received. To my surprise a few days later I received the correct pot. I am elated with this product and the customer service is the cherry on top.
Adam
Customer service experience - Haven't used Knives. I have been contacted and am in the process of returning and getting refunded. They have been very responsive once we connected.
Gary M.
Went like clockwork
jason S.
Received the knives ordered and very pleased with the quality and price.
Reply from imarkuSep 14, 2022
Hello Jason, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Imarku
Todd H.
Received knife . Went to use it and noticed that the tang and handle were un even and that the metal edge of the tang was sharp . Used knife to cut half case of okra knife was dull when done . Not that impressed with knife . Have others in different model are awesome.
Reply from imarkuSep 8, 2022
Hello Todd, Thank you for your feedback, I really appreciate you bringing this issue to my attention. Please also email to [email protected]. We will handle the after-sale service for you asap. Best Regards, Imarku Team
Marilyn G.
I love my new knifes that I have purchased. They are very sharp and makes my work in the kitchen much better.
