Imperfect FoodsReviews of imperfectfoods.com

For some reason, Imperfect Foods/Misfits Market advance notice of an upcoming delivery has been omitted so I only get a notice when they are ready to deliver what they choose to think I need--too late to change anything. The only solution has been to finally cancel the subscription since they don't respond to adding me back to their pre-order list after several requests. This delivery today is to amount to $150, which will put my bank account into overdraw with many things I would normally delete or not order. Since switching to an independent carrier, I get no advance notice so I can have my dolly ready to be loaded when they deliver. That leaves me with 5 bulging disks to pick up an extra-heavy box from the ground rather than having them simply placing it on my dolly. I also get delivered notifications sometimes several hours after it has been done, leaving me at the risk of porch pirates. This has been going on at least since the beginning of the year with bi-weekly delivery.

Although I enjoyed a couple of grab bag deliveries because I had forgotten to skip, the items were interesting yet pricey. I mean I get that gas isn’t cheap and the packing also yet this is not for me. I would rather stick to my old familiar products from my grocery store.

We got our first order today and everything looked good, the only thing I have to say is the it was just to expensive the total was 67.63 we could have got twice that at Kroger i hate that we had to cancel but wow 😲 it was just to high

I have been having problems ordering from imperfect foods since the first of the year (2023). When I try to add produce, the categories are grayed out, so I cannot customize my order. When I tried using the contact us link, the message did not go through because captcha was not working. No idea what is wrong.

The app is easy to use, delivery is great, but products and pricing are disappointing. Most products are SO SMALL for what you pay. They have a lot of specialty items that cost more than the typical supermarket too. I wish it was produce and grain only, and more regular sized items at an affordable price.

Ground beef comes out weird, doesn't cook good. I'm ok with ugly, small fruits and vegetables or whatever, I don't care what it looks like, as long as it's fresh, not bruised. Stuff comes crushed by other stuff. Anything packaged has a bland taste. And it doesn't seem to be much cheaper. Might as well pick the stuff out myself at a regular grocery store. Cancelation was easy. Had a hard time getting rid of thrice.

I’ve been using imperfect for a few years now and there is some good and bad. My favorite thing about them is their proprietary products and pantry goods. The coffee is why I keep ordering from them, but I always add on a few more items like the chocolate covered pretzels or something I’ve never seen before. However my biggest complaint is that they don’t put the weights of anything on their receipts. Since they don’t do that it’s impossible to know how much you’ve paid for things when it finally arrives. I’ve screen captured the order and checked and I’m consistently shorted whole lbs of things - it’s really frustrating and seems dishonest. I can’t imagine why they wouldn’t include the weights on their confirmation emails unless they knew this was an issue. I have been reimbursed when I complain about it, but at the end of the day I just don’t trust them and so I try not to buy anything priced by weight. Just wanted to give everyone else a heads up.

I’ve been a subscriber since sometime in the fall of 2021 and have been receiving small ordered approximately every other week. I’ve been meaning to unsubscribe, but getting a few items of theirs that I really like is too convenient. These items are their legacy free range eggs (only ONE egg has ever come broken out of about a dozen orders), some kale wraps, a sauce, and some other items here and there. What I have learned about this service after trial and error is that produce just isn’t worth it. Although a good idea in theory, their “imperfect” conventional fruits and veggies are incredibly expensive and are literal garbage. They describe the foods as having scuffs or being too small, but are sometimes inedible in the sense that they never matured (as was the case with avocados with extremely hard flesh… I’m Caribbean, we call this “pepita” because they’re just no good to be consumed), and blood oranges that have dry, hard pulp although they look fine from the outside. I could go on, but I tell myself never to order fresh fruits or vegetables from them again because I am constantly let down. Their packages products (pantry) are fine. The Minor Figures oat milk is delicious but now too expensive (didn’t use to be) - one item I love and can’t find anywhere else. I know this works for some folks, but if anyone were to ask me if I recommended Imperfect Foods as a service, I’d say “eh.” Their house brand reminds me of Trader Joe’s, and some conventional products can be cheaper than in store (like their Feta crumbles), but if you want to help the cause by reducing food waste and buying “imperfect” produce, you are at risk of just wasting your money. Their customer service is alright. I’ve received the wrong item or have had items missing in my box and they are quick to resolve issues. I also received a box and wasn’t notified, so I had to throw out the perishables, but they also refunded those. However, reading that they treat their employees poorly, I feel more inclined to cancel this service.