Imperial Alterations Reviews | Read Customer Reviews of imperialalterations.com

Imperial Alterations Reviews | Read Customer Reviews of imperialalterations.com

Imperial Alterations reviews

24 approved reviews, newest moderated first

Jessica
Apr 9, 2024
Easy and efficient
Easy and efficient. My dress was altered for my bridal shower and came out perfect. Thank you!
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Theresa
Mar 14, 2024
Alterations for 2 Wedding Dresses
Ira was great to work with! Very professional, clear in explaining the price and work that needed to be done, and completed everything with plenty of time to spare!
Reply from Imperial AlterationsMar 20, 2024
Dear Theresa, Thank you for the glowing review! I'm thrilled you were happy with the alterations for your wedding dresses and the service provided. It was a joy ensuring your dresses were perfect for your special day. I'm here for any future needs you might have. Best, Ira Lysa
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Semih
Feb 26, 2024
Excellent and timely service
Imperial Alterations is my go to location when it comes to alterations. As I wear suits daily, I have had altered countless pants, jackets and shirts. While my needs change depending my garment, the result remains always the same: excellent. Thank you Ira and the team!
Reply from Imperial AlterationsMar 20, 2024
Dear Semih, Thank you for making Imperial Alterations your top choice! It's an honor to consistently meet your needs with excellence. Your satisfaction is our greatest reward, and you are indeed one of our top customers. We appreciate your loyalty and look forward to serving you again soon. Best regards, Ira Lysa
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Janielle
Feb 1, 2024
My daughter's sweet 16 dress needed to…
My daughter's sweet 16 dress needed to be fitted. Imperial made all the best suggestions for the alterations. The dress was beautiful and she looked gorgeous at her party. The alterations also had a quick turn around in one week and at a good price. We definitely be back.
Reply from Imperial AlterationsFeb 3, 2024
Thank you for your feedback, Janielle. We're delighted to hear about your positive experience with us for your daughter's sweet 16 dress. It's great to know you were satisfied with the quick and well-priced service. We look forward to serving you again in the future. See you soon!
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Stella S.
Jan 23, 2024
Classic Marithe Francois Girbeaud Coat Zipper Repaired
The luxury full length coat with a double zipper was living in my closet due to a broken zipper. It is a special designer coat with challenges of an over 20 inch double zipper along with special design lines of the coat and the zipper embedded within the lines. It is like new - thank you. My coat is alive again and keeping me warm with incredible style as its first day. The zipper is of high quality and work flawless and on the time committed.
Reply from Imperial AlterationsFeb 3, 2024
Delighted to know your Marithe Francois Girbeaud coat is back in action, Stella! It's our joy to bring such unique pieces back to life, especially when it comes with its own set of challenges. A zipper might seem small, but we know it's all about the details. Enjoy the warmth and style, just like its first day. Here for all your future fashion rescues! 🧥
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Chris B.
Jan 6, 2024
Pants fit worse than before I came in
I got an alteration to shorten a pair of pants and now the pants bunch at the knee and ride up when I walk. Looks worse then before I came in
Reply from Imperial AlterationsJan 24, 2024
Dear Chris, We're truly sorry to hear about the issue with your altered pants. Our goal is always to ensure that every alteration leaves our clients feeling more comfortable and confident in their clothing. It's surprising to hear that the pants are bunching at the knee, as we only adjusted the length and did not alter the knee area. However, we're committed to resolving this for you. We always encourage our customers to try on their garments before leaving our shop for this very reason. If something isn't quite right, we're here to make it perfect. Please bring the pants back to our store at your earliest convenience. We will promptly address the issue and ensure that your pants fit flawlessly. Your satisfaction is our top priority, and we look forward to the opportunity to correct this for you. Thank you for bringing this to our attention and for choosing us for your alteration needs. We're committed to making this right and maintaining the high standard of service our customers expect and deserve. Warm regards, Ira
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Annie
Dec 31, 2023
Wonderful tailors
Wonderful tailors. They did a amazing job in my wedding dress in June after it was botched by someone else. Then I recently had a (comparatively) low stakes job with some pants and a jumpsuit. Perfect. Also just really lovely people who you can feel good about supporting
Reply from Imperial AlterationsFeb 3, 2024
Annie, we're so glad we could turn things around for your wedding dress and nail your latest alterations too! It means the world to us that you appreciate not just our work, but who we are. Thanks for trusting us with your special moments. Here's to many more perfect fits!
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Elena
Dec 19, 2023
This is an excellent place
This is an excellent place. I was very satisfied with the alterations and quality of work.
Reply from Imperial AlterationsFeb 3, 2024
Elena, glad you loved the alterations! Thanks for trusting us with your look. See you next time! - Ira & Team at Imperial Alterations
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