InCorp Services, Inc.Reviews of incorp.com

Licensing and renewing business licenses is definitely NOT an easy process, especially when all 50 states are different. Working with Incorp DOES make this process easier and less stressful. Working with Jessica Douangphachanh is always a pleasure and she is very patient and provides understanding and knowledge in getting these processes done. I really appreciate her. Job well done!!

Amazing service and very professional from start to finish. I highly recommend them and truly appreciate the great experience provided. Looking forward to continued business — thank you again! :)

Fantastic registered agent services, I can not fault incorp at all. Always there when I need them.

Great customer service.

Great service - 5 stars would recommend.

WARNING TO BUSINESS OWNERS CONSIDERING INCORP This is a warning to entrepreneurs and business owners considering InCorp for Registered Agent service, LLC support, compliance, or business formation services. I paid $184 for InCorp’s Registered Agent service and later determined that it was not right for my business needs. I requested cancellation and a full refund. Instead of returning the full amount, InCorp offered only a partial refund/credit arrangement, with $129 kept as account credit that I did not ask for and do not want. After I posted a Google review about this experience, InCorp publicly responded by saying they were “always open to reviewing individual situations,” invited me to contact them so “a supervisor can review your account and the timeline of events once more,” and said they wanted to “work toward the fairest possible resolution.” I did exactly what they publicly asked me to do. My assistant contacted InCorp directly, referenced their public response, provided the order details, and requested the supervisor review they invited. The private response was a final denial. InCorp’s Senior Business Consultant wrote that “a full refund will not be approved” and “This determination is final.” Their email also stated that the service was non-refundable, that they considered the service valid for its intended legal purpose, and that the remaining balance would stay available as account credit. That is the issue other business owners should understand: publicly, InCorp presented itself as open to review and willing to work toward a fair resolution. Privately, after I followed their instructions, they denied the refund again and called the matter final. Their denial focused on whether their address legally prevented them from acting as Registered Agent. That misses my point. I wanted to cancel because the service was not suitable for my business needs, and I wanted the money returned to my original payment method, not converted into account credit. For a company built around registered agent services, business compliance, LLC services, and business formation, trust and transparency matter. Based on my experience, I do not feel InCorp handled this in a fair or customer-focused way. InCorp’s public response later disappeared from public view, but I saved screenshots and received the Google notification confirming they had responded. I am also considering formal complaints with the BBB and appropriate consumer protection channels. I am still seeking a full refund of the $184 to my original payment method. Business owners should be very careful before handing this company their money.

Very nice people to deal with, always guiding me through the steps and have never made me feel silly when asking random questions. Customer suppot is truly supportive and for this, I give five stars.

Company is a total scam. Billed me for three years without doing making the annual filings. When i complained they claimed to have called me once several years ago. What a rip off. The follow-up below is total disingenuous. I called this company and asked for their assistance remedying the issue. They attempted to extort an additional $150 fee for their assistance in making the delinquent filing in addition to the late fees charged by the state. These people are totally unethical. Beware.