Great
Based on 118 reviews
infinitepetlife.com4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a family-owned business, we are dedicated to producing premium supplements and treats for dogs, driven by our passion to enhance their well-being with delicious and healthy choices.
infinitepetlife.com (infinitepetlife.com) has 118 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
118 approved reviews, newest moderated first
VINNY Q.
Spoke to the owner directly when I called for advice. Amazing customer service in a world where even average customer service is no longer easy to find.
Reply from infinitepetlife.comMar 12, 2024
Vinny, thank you for your great review. Our focus is not only on enhancing our dogs' lives but also on providing excellent customer service. We are always here to assist you.
Daisy
Seems like a good product but chews a little tough for my pup. Thank you for your reply, my both dogs still like to crunch it and i think Ashwagandha ingredient definitely has some effect, they more calm after it.
Reply from infinitepetlife.comJan 9, 2024
"Hello, Daisy; thank you for bringing the issue to our attention. Although I have not faced any problems with the batch in the past, rest assured, I will thoroughly review the one we sent you and provide a replacement tomorrow."
Jana S.
Great company, fast delivery’s and great products
Reply from infinitepetlife.comJan 9, 2024
"Hello Jana, I want to express my gratitude for the amazing review you gave me. Thank you so much!"
Customer.
Very fast delivery time after order was placed.
Reply from infinitepetlife.comJan 9, 2024
"Hey Wendy, we just wanted to reach out and say a huge thank you for the amazing review! It really made our day. We appreciate you taking the time to share your thoughts with us."
Katmcd2
Have not received yet!
Reply from infinitepetlife.comDec 7, 2023
"I apologize for the delay. According to our records, the order was placed on Tuesday, November 28th, and processed on the same day. I'm not sure why USPS stated that it was accepted on December 4th, as we did not receive any notification of any delays. It is scheduled to be delivered to your home tomorrow 12/8. We take great pride in expediting our shipments, so please feel free to give us a call if there is ever an issue, and I will remedy it immediately. Have a wonderful holiday season! Best regards, Ronny - CEO Infinite Pet Life."
Jackie
FAST DELIVERY AND GREAT PRICES
Reply from infinitepetlife.comDec 7, 2023
Thank you so much for the wonderful review!
Shirlene
They let me know when my order will be processed so I can make changes if needed. Shipping is fast and customer service is great!
John
I never ordered anything but yet you send it out!!! I'll let you know when I want something. If i'm charged for this I will never buy from you again
Reply from infinitepetlife.comNov 3, 2023
Hello John, I am sorry to hear about the issues you've faced with our subscription plan. We always strive to ensure our customers are happy and satisfied with our products and services. It would have been helpful if you had called us to discuss your concerns earlier. After reviewing your subscription plan, it appears that you were on a monthly plan from February 23rd to May 23rd, which then stopped. However, it restarted again on October 27th. I apologize for any confusion or inconvenience this may have caused you. We did not intend to ship anything you did not order, let alone charge you for it. To make things right, I have refunded you for the two hip & joint supplements that were shipped to you, and I have canceled your subscription plan. If you change your mind and would like to use our products in the future, please do not hesitate to let us know. Please keep the supplements you have received, and I hope they continue to help your dogs live healthier lives. I appreciate your understanding. Best regards. Ronny - CEO Infinite Pet Life
