Infinity Insurance Agency, Inc.Reviews of infinityauto.com

5 starts everybody should choose infinity insurance over the other insurance companys handles everything for u

Very professionals

I’ve been with infinity for years & they are great especially if u ever have to file a claim. Very efficient

My claim was handle very professionally and in a timely manner i would recommend this company to anyone...thank you for a job well done

i was in an accident and after i make my initial claim i shouldn't have to chase people around, wheres the customer service? remember i was in the accident.

I have used Infinity Insurance and left because of their incapability to display acceptable and proud customer service. Within the last year I decided to give it another shot and opened up another account. Last week I was in a accident and low and behold it took my claims rep a week to respond! Then, Richard (the rep) was very unfriendly, inapproachable, and spoke in a condescending tone along with sounding as though he did NOT care. Considering I’m sure he does not after our conversation, once this is complete I’m leaving this insurance company!! The accident was not my fault and he made it seem as if it was!! Dude, your my insurance the last time I checked!! Hated this entire process, the people you guys hire to speak on your behalf need a rigorous training on how to communicate with clients!!! Hate Infinity!!

At all the times when I contacted my insurance adjuster I have a full time understanding and pronted respond, support and solution for all my claims, thanks infinity team,,,

I am very pleased with the effective and efficient processing of my recent claim. The adjuster, Mr. Gerrad Taylor, quickly issued payment to my previous lien holder and should be commended as being a valued employee of Infinity.