Infinity HoopReviews of infinityhoop.com

Reply from Infinity HoopJul 14, 2026

Hi Sarah, Thank you so much for your kind words! 💜 We're delighted to hear that our team was able to help quickly! Providing fast, transparent, and helpful support is what we strive for, so it means a lot to know you had a positive experience. Thank you again for taking the time to share your feedback and for your support! 💜 – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 14, 2026

Hi Kiki, Thank you so much for your thoughtful review! 💜 We're thrilled to hear that the Infinity Hoop has been a fun and approachable way to ease back into exercising while helping you stay on track with your fitness goals. Thank you for your recommendation and for being part of the Infinity Hoop family. We're cheering you on every step of the way! 💜 – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 14, 2026

Hi Bailey, Thank you so much for sharing your experience! 💜 We're thrilled to hear that you jumped right into using your Infinity Hoop and could feel the workout from the start! Thank you for your kind words about both our product and our team. We truly appreciate your support and are excited to be part of your fitness journey. Wishing you continued success as you keep hooping! 💜 – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 14, 2026

Hi Margo, Thank you so much for your kind review! 💜 We're delighted to hear that our customer service team was able to respond to your concern and get everything resolved quickly. Providing fast, friendly, and effective support is what we strive for every day, so it means a lot to know you had such a positive experience. Thank you again for your support and for taking the time to share your feedback. We truly appreciate it! 💜 – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 14, 2026

Hi Jodi, Thank you so much for your kind words! 💜 We're so happy to hear that you're loving your Infinity Hoops and had a great experience with our customer service team. Providing products our customers enjoy and support they can rely on is what we're all about, so your feedback truly means a lot to us. Thank you for being part of the Infinity Hoop family and for taking the time to leave a review. We appreciate your support! 💜 – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 14, 2026

Hi there, We're sorry to hear that this has been your experience. 💜 We understand how frustrating delays and unanswered concerns can be. The Infinity Hoop Community is available from the time of purchase, giving members immediate access to workouts, recipes, coaching, and community support while waiting for their order to arrive. We understand, however, that this may not have aligned with your expectations. We also take your comments regarding your refund request seriously. Our customer service team aims to respond as quickly as possible, and we'd like the opportunity to review what happened in your case. Our team will be reaching out to you via email to look into your account and provide further assistance. Thank you for taking the time to share your feedback. – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 14, 2026

Hi Lisa, We're sorry to hear that you've been left feeling disappointed. 💜 We understand how frustrating it can be when you're trying to get information about a return and feel like your questions haven't been answered. Our goal is always to guide customers through the return process as smoothly as possible, and we'd appreciate the opportunity to review what happened in your case. Our customer service team will be reaching out to you via email to look into your previous requests and assist you with the return process. Thank you for taking the time to share your feedback—we appreciate the opportunity to make things right. – The Infinity Hoop Team 💜

Reply from Infinity HoopJul 4, 2026

Hi Katelyn, Thank you for taking the time to share your experience. 💜 We're sorry to hear that your ball was damaged so soon after you received it, but we're glad our team was able to assist you promptly once you reached out through TikTok. 😊 We also appreciate your honest feedback about our communication across different channels. We know how important it is to receive timely responses no matter how you contact us, and comments like yours help us identify where we can continue to improve. Thank you again for your patience and for giving us the opportunity to make things right. We truly appreciate your support and hope you continue enjoying your Infinity Hoop! – The Infinity Hoop Team 💜