N/A
Professional
Professional, fast and fixed my problem
Reply from Infinity Massage ChairsSep 11, 2025
Good afternoon, Thank you for sharing your experience and the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Excellent
Based on 813 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In today's culture, we place more emphasis on our wellness than ever before. After all, a higher level of overall well-being leads to a higher quality of life, which better equips us to conquer our limitations and enjoy doing the things we love most. At Infinity, we aim to help people of all lifestyles do just that.When you hear “massage chair”, you might not realize the extent to which it can impact your life, but the physical and mental benefits can be truly astounding in unexpected ways. Take a look at this list of different types of limitations we’ve helped people overcome, and you might just be surprised.- The trained athlete searching for a way to speed up recovery time and hit that next goal faster.- The wellness advocate looking for a new vehicle for mental and physical wellness.- The weekend warrior in need of pain relief and prevention after brief but high-intensity workouts.- The active senior needing to maintain flexibility, range of motion, and circulation.- The recuperating athlete getting back on the wagon after suffering and recovering from an injury.- The couch potato ready to ease the transition into an active, healthy lifestyle. - The chronic pain patient working to overcome pain and discomfort and enjoy everyday life once more.- The office worker looking to improve posture and reduce back pain from long days spent at a desk.- The chronic stress sufferer facing anxiety and tension while working toward mental wellness.- The on-the-go parent desiring a few moments of peace and relaxation away from the hustle and bustle.Since we want to help so many different people in such a variety of ways, we had to create a new word to explain what we do:Unlimit \uhn-lim-it\verbTo remove restrictions, exceptions, and confinements that inhibit us from living our best lives To open up to infinite possibilitiesWhile the goals and struggles may vary, all Infinity customers utilize the benefits of our massage chairs to unlimit their lives. Whether you fall into one of
Infinity Massage Chairs (infinitymassagechairs.com) has 813 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
813 approved reviews, newest moderated first
N/A
Professional, fast and fixed my problem
Reply from Infinity Massage ChairsSep 11, 2025
Good afternoon, Thank you for sharing your experience and the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Rob
Top quality product, Smart Chair Pro. Love my chair! Two years worked great. Chair began to make a noise after 2 yrs. Called spoke to Nate Smith. Within a few minutes he correctly diagnosed the issue. He sent via FEDEX a new motor to my address. Repairman called after part received. He quickly installed new part which resolved the noise. Repairman even wipe chair down with leather cleaner, above and beyond the service call. Highly recommend as it is a great chair. I feel awesome after each use, and customer service is amazingly great! Kudos to Nate and his ear to listen and correctly diagnose the issue.
Reply from Infinity Massage ChairsSep 11, 2025
Good afternoon Rob, Thank you for taking the time to share your fantastic feedback! We’re thrilled that your Smart Chair Pro has provided over two years of feeling great and that you’re still feeling great after each use. It’s really great to hear that your experience with Nate and our team exceeded your expectations. We’ll be sure to pass your kind words along to Nate and the repair technician—it's always our goal to go above and beyond, and your experience is exactly what we strive for. Thank you Rob for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs
Marci
I had been looking at massage chairs for ten years and didn’t like the massages they offered. Then I tried the Infinity Evolution and it was magical. I used to get in-hone weekly massages and it was costly. Once I had the chair, I no longer needed the massages. The reason I bought this chair as it offered an excellent massage, it was well made and made in America!
Reply from Infinity Massage ChairsSep 3, 2025
Hello Marci, Thank you for sharing your positive experience. We're happy to hear that the massage chair has provided a magical experience for you. It's great to know that it has met your needs and that you appreciate its quality. Thank you Marci for the 5-Star Review! Happy Relaxing! Customer Experience team - Infinity Massage Chairs
Sirra
TJ had such a positive impact throughout the whole store on everyone. He not only had an extended show, he was able to keep up with the high standards and population in Scottsdale during a holiday weekend. Making each customer feel like his most important customer. Thank you TJ
Reply from Infinity Massage ChairsSep 2, 2025
Hello Sirra, We are so happy to hear that the team member made your holiday weekend experience special. It's wonderful to know that their dedication was appreciated, and we thank you for your positive feedback. Thank you Sirra for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs
JP P.
Carlos Preciado is an excellent sales man. He is very friendly, very polite and highly skillful of dealing with customer. I am tempting to buy it but $10K is a little high for me. I am still thinking about it though..
Reply from Infinity Massage ChairsSep 2, 2025
Hello JP, We appreciate your positive feedback regarding our sales team's service. We acknowledge your thoughts on the price and hope you'll consider us. Let us know if there is anything we can help with. Thank you JP for the 5-Star Review. Customer Experience Team - Infinity Massage Chairs
RICHARD M.
The repair person was fast, efficient, and knew the chair quite well. Problem resolved and she communicated well showing me what the issue was. All good!
Reply from Infinity Massage ChairsAug 28, 2025
Hello Richard, We're happy to hear that the repair was completed quickly and efficiently. We appreciate your positive feedback regarding the clear communication about the issue. Thank you Richard for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Le M.
These guys know what they're talking about. I know nothing, I mean like zero but with the guidance of these real live pros all I had to do was listen, follow their instructions and take notes. They did the rest. William was so patient, he didn't care that I was a dummy as long as I could follow his instructions and he did it all with this voice that was non judgemental and held me mesmerized. I was so impressed by his complete knowledge like he was standing right next to me. I knew exactly what it was going to cost me down to the a fordable penny. I knew what warranties were applied and the total. I am so grateful for your knowledge. If I could rate higher than a 5 star I would double it.
Reply from Infinity Massage ChairsAug 28, 2025
Hello Le, Thank you for your incredibly kind words! We’re truly grateful you took the time to share your experience. William will be thrilled to hear how much his guidance meant to you — patience and clarity are things we strive for, so it’s great to know that came through. It’s our goal to make things feel simple and transparent, no matter your starting point, and we’re so glad we could earn your trust and help you feel confident every step of the way. Your 10-star review (yes, we saw that!) means the world to us. Thank you Le for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
S Bruce O.
I have really been enjoying my massage chair for the past three weeks. The first time I used it my sciatic pain was reduced 90%. Next time it was mercifully gone. I appreciate the vast adjustability to your needs. I decided to assemble the chair myself after viewing the video and Infinite expedited my White Glove refund from Costco. I found the assembly to be easy. Thanks.
Reply from Infinity Massage ChairsAug 25, 2025
Hello, Thank you so much for sharing your experience! We're thrilled to hear that your massage chair has made such a positive difference—especially in relieving your sciatic pain so quickly. It's great to know that you found the assembly process straightforward and that the adjustability is meeting your needs. We're also glad the White Glove refund was handled smoothly. Enjoy your continued relaxation! Thank you for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs