Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About INIU
At INIU, we believe in creating reliable, high-quality charging solutions that keep you powered up wherever life takes you. From power banks to wireless chargers, data cables to car chargers, our products are designed with the modern user in mind—offering speed, safety, and efficiency without sacrificing style. — PLUS! We’re dedicated to ensuring every INIU product meets the highest standards, so you can count on us for durable, dependable power. Customer satisfaction is at our core, which is why we offer a three-year warranty and a friendly support team ready to help whenever you need it.
INIU (iniushop.com) has 327 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
I really like all of the products that INIU makes, especially the chargers. They are very well made, light weight, slim, built with the consumer in mind. I especially like the "paw" charge indicator which lets you know the progress of the charging at a glance. Their customer service is excellent as well. I own several INIU chargers and will continue to be a loyal customer!
KD
Kim D.
Both me and my daughter love their paw…
Both me and my daughter love their paw print powerbanks. They charge things fast are slim and the cord attached is very convenient.
ES
Evan S.
Power banks have been very reliable and…
Power banks have been very reliable and offer fast charging. Appreciate the fact product was recalled and applying for refund was possible on their website
SM
Stuart M.
Excellent!
I’ve had an excellent experience with INIU. I purchased the INIU 20W SnapGo Portable Charger (5000mAh Mini Power Bank for Apple Watch) around six months ago, and I’ve been really impressed with it.
The build quality is excellent, especially considering the price. It feels like a premium product, charges very quickly and offers fantastic value for money. Even after six months of regular use, the battery performance is still as good as new.
I also contacted INIU’s customer service to activate my warranty and they responded very quickly with all the information I needed. The whole process was straightforward and their support was friendly and efficient.
Overall, I couldn’t be happier with both the product and the customer service. Based on my experience, I’d happily recommend INIU to anyone looking for high-quality charging accessories at a great price.
GH
Grace H.
Excellent customer service.
I purchased two items from INIU and they exactly as advertised have given me no problems. However, what really blew me away was the customer service. I had a quick question about the warranty. I was pleasantly surprised to receive a quick reply. They were incredibly friendly, professional, and went above and beyond to make sure I was completely satisfied. It is rare to see a company that pairs a great product with truly world-class support. I highly recommend them!
CK
Cooper K.
Happy repeat customer
I had one INIU portable charger I used for travel that I really loved, so when I planned a large wilderness backpacking trip and needed several more chargers to keep my nav alive, I naturally wanted more of what I already had and knew worked well. One of the new ones I received stopped charging up. I worked with INIU customer service to show them what was happening and try to troubleshoot, but we determined that it needed to be replaced. The whole process was easy and fair. Love them. They're my go-to for portable power banks.
JT
James T.
I have purchased many power banks from…
I have purchased many power banks from reputable companies, including Aukey, RoyPow, and others. I own one from each of those brands—but I own six INIU power banks.
The reason is simple: INIU makes the best power banks I have ever used.
The battery quality is excellent, and the customer service and warranty support are the best I have ever experienced. That is exactly why I now own six of them.
Out of those six power banks, I have only ever had a problem with one. When the problem arose, I immediately thought, “Oh no, here we go. What is this going to cost me?”
Instead, I sent one email explaining what had happened and included a copy of my receipt. The very next day, I received a reply confirming that a replacement would be sent. Within just a few days, the new power bank arrived.
There was no fuss, no argument, and no shipping charge—just a smile on my face.
That remains the only problem I have ever had with any of my INIU power banks. As a computer technician, I confidently recommend these little gems to everyone looking for a dependable, high-quality power bank.
I will not purchase a power bank from anyone else again, and I am extremely grateful that I found this company.
Five out of five stars—every time.
Thanks, guys!
James Taggart
KR
KRYSTAL
I've had wonderful customer service…
I've had wonderful customer service with iniu. I had issues with a powerbank and they replaced it no problem. On top of that their powerbanks are by far my favorite and not just because they have a paw print on them. They work better then any of the others I have.