InogenReviews of inogen.com

Thought it would stay charged longer but not

Got away from tanks of O2 lightweight easier to get around

It is very useful when i need it.

I told the girl that these canulas would not fit, but she assured me they would. Nope. Would not fit. In trying to make it fit, I was afraid that I was going to break it. Thank goodness for wonderful neighbors. My medical neighbor came over and with his medical knowledge he was able to change it, but it is a temporary fix. It is not his job, but he is going to make some contacts and get a proper fit. Okay. Canula is connected. I put it on and the oxygen is flowing freely. I could tell the biggest difference. It has been less than 24 hours, and this canula is kinked up worse than the old canula I had been using forever. So that was a waste of money, but I ordered 10 from Walmart for $12.99 and free shipping. They work great. I will never do business with any company who cannot provide service. To me, over the phone service is NO service, and that is exactly what I got--NO SERVICE! I paid $4,500 for respiratory equipment, and for that amount of money I expect some real service. I have more than enough health problems and do not need to be bothered with all of this. I received an email from Inogen telling me to call Customer Service at this number so they could make things right, and that girl was so incompetent I had to read her the reply. She said it was an update and to not pay it attention. So once again, no help from Inogen.

I had purchased an Inogen 5G about three months ago. And also purchased a double capacity battery. This is so much better & lighter than carrying tanks. I was told the pulse concentrators would not keep up with my oxygen need. After talking to the representative I truly believed it would. And it does keep up beautifully. Always within my safe range. Whether I go to church, grocery store, visiting with family and friends I'm so much more comfortable with the Inogen 5G. I use the larger capacity to go visit. it also comes with the 2 charging cords 1 for my vehicle the other inside the house. When you're out of oxygen with the tanks you're out of oxygen. When you're out of oxygen with the Inogen you just plug it in to an electric outlet or the car cigarette lighter. And if you don't have one you can have one installed for a very little money. Now I can go anywhere I wish for a lot longer. I thank the Lord God Almighty for these people & Thank you Inogen

I ordered extra tubing and paid for it via credit card. I had to call company 3x to get the parts.

Still getting used to it. Handy to take with.

Battery is not powerful enough for the last more than a hour without charging the unit itself.It's too heavy to carry a work with