Great
Based on 601 reviews
InsideTracker4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is InsideTracker? Established in 2009 by a team of seasoned experts specializing in aging, genetics, and biometric data, InsideTracker is your key to a healthier longer life. Through a meticulous analysis of your body's biomarkers, InsideTracker offers an objective assessment of your well-being. Powered by cutting-edge A.I., this platform harnesses insights from over ten billion biomarker data points and thousands of peer-reviewed scientific publications to craft a tailor-made guide for your journey towards improved health and longevity. All this knowledge is conveniently integrated into a user-friendly mobile app, unveiling your personalized path to inner well-being and lasting vitality. What plans are available?Ultimate: The most comprehensive understanding of your body’s health, measuring up to 48 biomarkers for a complete and holistic analysis of your health. InnerAge 2.0: InnerAge 2.0 analyzes 17 biomarkers for men and 13 for women to reveal your biological age (known as your body’s InnerAge). DNA Kit: The DNA Kit analyzes 261 genetic markers to reveal your genetic potential for up to 38 wellness traits. Blood Results Upload: Utilize a recent blood test from your doctor, employer, or insurance company and take advantage of the in-depth insight that only InsideTracker can provide. First Responders Panel: A custom blood panel, specially crafted for our community’s most dedicated service members. With any of our plans, track your progress with our iOS and Android apps to continuously calibrate based on real-timefeedback from your body. View All Plans
InsideTracker (insidetracker.com) has 601 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
601 approved reviews, newest moderated first
D3 M.
What great customer service from Ed! Quick and helpful. Thank you!
Reply from InsideTrackerJul 11, 2024
Thank you so much for the kind words, Ed is great! We are so happy your questions were answered quickly.
Lisa
I am disappointed in Inside Tracker. When I had questions about the delay of my bloodwork results I couldn't reach I real person, just automated responses and bots in the chat. It doesn't seem worth it yet and I plan on canceling my membership.
Reply from InsideTrackerJul 9, 2024
Hi Lisa, We sincerely apologize for the delay you experienced in receiving your results. Another member of our team will follow up with you today to answer any remaining questions you may have. We want to ensure you are having the best possible experience with InsideTracker going forward.
Bob
Results and app is wonderful. Gives great recommendations including diet, supplement recommendations, exercise, sleep and more!
Reply from InsideTrackerJul 1, 2024
Thank you so much for the amazing review, Bob. We love seeing comments like this.
Abby
$600 is a lot to pay for analysis of a blood test that (a) you already get from your doctor and (b) your insurance already pays for. In addition, every additional analysis costs extra $$$ Addendum: I got a reply to my review from InsideTracker saying their most expensive test is now $340. I don't see any way to reply to that, so here is my reply: I indeed paid more than $600. I paid 4 payments of $151.52 (okay, one was only $151.51). For that, I got a blood test that overlapped about 75% with the standard panel I get from my doctor. I got an analysis and some suggestions. Those were really helpful, but not worth $600 when InsideTracker didn't even pay for the tests. Also, the reply to my post suggests I shouldn't post about price because I was not unhappy with the product, but if I don't feel I am getting VALUE for the price, that is indeed part of the customer experience and should not be kept separate.
Reply from InsideTrackerJul 1, 2024
Thank you for taking the time to leave a review, Abby. You may be one of the few that can get a panel like this tested through your doctor, as well as the ability to talk about diet, lifestyle, and supplements. That is not very typical currently. Looking at your comment, it doesn't appear that the star rating matches your feedback as it doesn't appear you had any issues with InsideTracker, but rather price was the issue. In our Membership model, the most expensive test now is $340, not $600. We'd love if you'd take a look around and see if our recent changes make more sense for you now.. We're always listening!
Brandy
Fast, easy, excellent service
Reply from InsideTrackerJul 9, 2024
Hi Brandy - that is exactly the feedback we love to hear. So glad you feel this way, thank you for the kind words!
Bob L.
This company is top of the line. Mine is a long story, but they've stepped up to what they promise every time. I thank them.
Reply from InsideTrackerJul 9, 2024
Hi Bob - we are beyond happy to hear this! Our team is here for you every step of the way throughout your InsideTracker journey. Keep up the great work!
Stephen
The system is OK, but the recommendations seem very light and like basic common sense.
Reply from InsideTrackerJul 9, 2024
Hi Stephen, thank you for taking the time to provide this feedback. We are disappointed that your experience with InsideTracker did not meet your expectations so far. We understand the importance of receiving comprehensive and personalized insights from your results and Action Plan. The recommendations you receive through InsideTracker are filtered specifically to you as an individual based on your current health profile (nutrition, supplements, exercise and lifestyle) and results of your blood work. The impact scores tell you which ones would be the most beneficial for you to focus on, and we provide detailed descriptions and tips within each recommendation on how to best implement them into your routine. We value your feedback and would be happy to answer any other questions you may have, we are here to show you all that InsideTracker has to offer!
Mads
Super useful info, you can use your HSA and get a ton more tests than I ever could through my doctor, who was even impressed by all the data.
Reply from InsideTrackerJun 24, 2024
Hi Mads, we are so happy you were able to use InsideTracker to learn more about your health and speak with your doctor. Keep up the great work!
