Great
Based on 70 reviews
Instaboost Media4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Located in the heart of Orange County, California, Instaboost Media is a full service digital marketing agency. Our industry experts can help you establish your business objectives, identify your target audience, create engaging and share-worthy content and finally integrate your social media with all other aspects of your online presence. We formed our company to serve as the key solution to improve business’ profits and quality of online marketing. We believe in maintaining long term relationships with our clients. This can only be achieved when we understand their needs and provide them with the highest quality services. With a team of experts ranging from business consultants, software developers, graphic designers and search engine optimizers, we make it possible to provide affordable and reliable web solutions to all clients throughout the United States
Instaboost Media (instaboostmedia.com) has 70 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
70 approved reviews, newest moderated first
The Stulic Team - Real E.
This company has excellent customer service! I was having problems with my Google account and Suegen texted me every single day with an update, and she was always there for me with words of encouragement and support, AND she got my account back up and running! Suegen is a true professional and I love working with her!
Corey
Gave instaboost media a try hoping their talk could produce what they promised and they could walk the walk. We saw our results decrease once we hired them so we asked for a refund because of their initial guarantee that they sold us on. They would not refund our money but tried to offer a different service to get us to stay with them, no way we were going to waste anymore money on a fake service that reduced our views. We cancelled as fast as we could knowing that this company is a fraud.
Reply from Instaboost MediaAug 7, 2019
Hi Corey, We are sorry to hear that your experience with Instaboost Media was not up to par. The guarantee states that if for some reason you are not ranking on the front page of Google within 90 days then we suspend the account and work for free until you have obtained front page results. This is located on our website under the terms and conditions page along with you agreeing to these terms on the first initial call with your sales consultant. There is a tremendous amount of work that goes into producing front page results and most marketing firms do not even offer a guarantee to begin with. We clearly value your criticism and would like a chance to speak with you to make it right. Please contact our support team if you have any other further questions or concerns. With respect, Instaboost Media.
Malibu D.
I was a bit apprehensive when I was told my rep would be a guy by the name Val. He says it stands for Valentin but there at times I think its Valerie. Anyway, he's good. There times when he's great. On a scale of 1-392 I'd give him a 275. Does what he says and we share a few laughs. I'd ride out for him. He's a real one. #TeamVal
Nikan M.
I worked with sujen, and she was the most helpful , the most amazing and the sweetest person to work with. Thank you Sujen for makeing this very easy . I feel really good. Thank you
Ron Q.
Working with Google can be very difficult at times maybe most of the time. Sway listens and he cares, he is also the calm within the storm, A great attribute in his industry.
John F.
it's a shame most of these 5 star reviews are made on bot accounts. great to talk to on the phone but no results.
Mike
We were contacted by Instaboost Media to help us with our google business page. We were already ranked high in our city from the SEO we had already performed but they sold us on getting us in the top 3 searches within 50 mile radius of where we lived. We didn't need instaboosts help with the city we live in and we made that very clear in the initial call. They guaranteed we would rank in top 3 within 50 miles after 90 days.After signing up and paying, someone called us about 7 days later for our welcome call. They sent us a report that showed we were good with Google but other sites didn't find us. All this search results were done by a computer software that probably took 2 seconds to run. After that was complete, I didnt see any activity change on my Google business page. I asked multiple times for reports on what they had been working on. I received their bright report but that's it which only showed my cuty. When people would search my business it would no longer pull on maps after they took control of my business page. All of my other search findings also decreased after they took control according to Google reports. After 3 months of letting them try to get me seen more I finally cancelled with them. They initially told me that their guarantee would get us shown within 50 miles after 3 months. My business would not pull if searched for certain keywords they claim they targeted 5 miles away. They said they would not honor their guarantee because I was pulling in my city. I was already ranked in the top 3 before I signed up in my city. I would have not wasted my money knowing they only focus on your city. Their 50 mile claim is false so don't believe their guarantee and make the same mistake I did. When I talked to the quality manager she made all sorts of false claims stating they set up my Google business account and got me verified. They had no part in that or changing anything on my Google business page. Long story short, this company does not produce what they claim and they do not honor their guarantees and their award winning claim is a joke. It is a bronze rating that anybody that pays to get a rating gets as default. The good companies get the gold not bronze. UPDATE: After I got off the phone with Quality manager and her Manager asking about getting a refund and stating this would be the last month we would be using them. They cancelled my account, just a week after pulling the monthly fee out and said they will not be servicing my account anymore. I asked the quality manager if she would be prorating the rest of the month since they closed my account and she said since my account has been closed they would not work on it anymore. She said I would need to contact her manager. I talked with her manager and he said he would not refund the money and I would need to dispute the charge. I am speachless at the lack of customer service. I have filed a Better Business Bureau Complaint against instaboost to try and save other people from getting scammed. After I took control of my seo again, my views increased over 1500 percent in 3 weeks. They completely messed my Google business page up. Don't allow Instaboost to control your SEO. They are incompetent in what they do. Any company that has to call businesses for work and use a scare tactic to get you to sign up is a company you should stay away from. I wish I would have known this prior to giving them a chance. I was able to get my money back by disputing the charges on my credit card because of all the lies that Instaboost Media made and the bank found that their guarantee was falsely advertised to get people to sign up with them. The BBB is also still waiting for them to submit proof of the claims they made against me. This company is very unethical and should not be in business.
Reply from Instaboost MediaAug 5, 2019
Dear Mike, We are sorry to hear that you had a less than satisfactory experience. As an award winning digital marketing firm we take this type of criticism very seriously as our reviews as a whole are some of the best in our industry. After looking into your account further you are currently ranking in your target city of choice. In the first initial call your sales consultant read a very specific compliance script in which you agreed that we have to target your specific city first. Once we achieve first page ranking in your target city which we did and sent you the analytics to verify, SEO then eventually ripples out over time to your surrounding areas. Since search engine optimization is a process that takes time, we also stated to you many times if you had given it more time you would have eventually saw the results you had been looking for. We take your opinion seriously Mike and in no way are trying to negatively impact yourself or business. We ask kindly that you reconsider leaving these unwarranted negative reviews since we have actually provided you with real proof of the services rendered. We wish you nothing but the best. If you have any questions please contact us. Thank you with respect, Instaboost Media
Anh T.
InstaBoost is leaps and bounds above their competition. I recently fired my previous marketing team due to lack of lead production. In our first month with InstaBoost they produced 13 times more leads than the previous company! Our second month is on pace to quadruple that! Great production and even better customer service! Thanks!
