InstoreshopReviews of instoreshop.com

The headset I ordered was delivered quickly and very well packaged. When a fault developed, I reported the problem to the Instoreshop Customer Service department, who were prompt to reply and to offer a replacement at no charge. The replacement arrived within a matter of days. This has to be some of the very best customer service that I have experienced in a long time! Many thanks to Audrey and Alexandra :) Based on my experience, I would certainly recommend Instoreshop without hesitation.

My dual phone screen went AWOL after updating the firmware. Contacted instore outlined the problem and after 9 months of good service my Dualphone is to be retired and replaced by a new set free of charge. Really cannot expect better after sales service than that. Thanks again Audrey. regards Ken :-)

I have had problems with a headset I purchased from them twice, each time they have sent me a new headset and treated the problem with urgencey and courtesy. I am a customer for life.

The product I ordered is a wireless freetalk headset for use at the office. Shipping was done in no time, and product has great features and sound. Service helped me very good when one of the earpieces had a fault. I got a new one, no questions asked. Good company, good service, good products.

The rapid rate of discourse was most rewarding unlike any I have ever experienced. Once I understood the mechanism the interchange became like an extended chat session but more relaxed. Of course the rapid replacement promised certainly colors my opinion but their generous service is wonderfully refreshing for this sphere.

The kind and fast way of responding to my e-mail about a defect product surprised me. I really want to make a big compliment for that. I would recommend Instoreshop above others. Why? You're order is safe, will be delivered as fast as possible and the afterservices is no-nonsense, correct and fast. In one word: super! Cheers Paul

Kind and fast support, very flexible and customer oriented.

Until now I have bought four different products from In Store Shop. And all I have to say is: Great! Great products, very good and prompt service, relatively quick delivery, between 2 days and 12 days.) All products (FREETALK Everyman, FREETALK Buddy Cam, FREETALK Everyman HD webcam and FREETALK Wireless USB) are really good and fulfilling everything what is promised. The customer service is really good,too. I can't understand the complaints, I have read here. My Wireless stopped working a week ago (Battery does not take charge and I couldn't turn on the headset anymore), and I have contacted In Store Shop Support on Saturday afternoon. Three hours later I had the first response, telling me to confirm my shipping address and that they will ship after receiving my confirmation. My replacement has arrived today. 4 days after shipping from Spain to Germany. I just have to say that this is outstanding customer support! Without any queries, quarrels discussions I have a working product again. Awesome! Thanks to the customer support team of In Store Shop. Great guys, great service, as mentioned before.