Poor
Based on 437 reviews
intheclouds2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On-demand custom vinyl records, printing and merchandise solutions for bands, brands, small businesses and anyone looking to put audio on vinyl. We do EVERYTHING in-house and can make changes to your custom products in your order right up until it ships out the door. Contact [email protected] with your order number if you need any assistance or have questions about our business.We specialize in short run lathe cut vinyl records in 5in, 7in, 10in, 12in, and 2XLP sizes. We offer multiple colors and shapes to make your vinyl record truly unique and personalized.intheclouds is part record label, part art project that was dreamed up in an unfinished basement in Central NJ.We were founded in 2011 with the goal of using outside the box ideas to create unique and collectible vinyl experiences that would thoughtfully showcase the actual music on the records we put out. In 2017 we refocused our in-house services to offer on-demand solutions. Order only what you need -when you need it - and eliminate additional inventory created and wasted when ordering manufacturer minimums.
intheclouds (intheclouds.io) has 437 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
437 approved reviews, newest moderated first
Joseph W.
Awful. No update on how long the item takes. Just "we're busier than usual." The ink stinks. The paper stock used is a step away from being 3 sheets of printer paper thick and there were at least 2 conversations about them using a gloss finish and I believe I paid for it with the link they sent me but it was a matte finish. Took months. Like almost 3 months. This is bad. I paid $50 for idk even know what. Not recommended.
Michael
My entire design was printed off center, customer service has given me no resolution weeks later.
Bas van H.
Placed an order almost 2 years (!) ago...still nothing. Dont buy here!
Vincent B.
I sent over two WAV FIles to have cut on 7inch records. They sound horrible with loud hissing being played through the record. That one record was a test, before I sent a list of more WAVE Files to have cut. SORRY it didn't work out.
Abdullah J.
Really appreciate the quality and the turntime to get this vinyl.
NA
The print quality was good but it has a bad smell that still doesn't go away and the carboard they use to make it is so weak and flimsy, i don't recommend and will not be buying from here again. Also took a month to get to me and after the month passed to ask about my tracking info took days to get to me
William P.
They kept baiting me by saying "Delayed by 1 week" "Delayed for 1 day" but turns out IT WAS NOT EVEN GIVEN TO THE SHIPPERS. When the final product came I was expecting that good cardboard material but it came in a cheap canvas casing and the vinyl was scratched, so I waited 4 months worth of delays and 100 DOLLARS for a cheaply made vinyl record. DONT BUY FROM THESE "Quality" vinyl record makers.
Macie G.
Product is amazing. It came pretty slow but it makes sense because of all the custom orders. The quality is great for both the material and the print.
