inthecloudsReviews of intheclouds.io

There was a zoom over the whole of side A of the record, rendering it unplayable, i do not understand how they sent this to me, when i reached out to customer help, they deferred to a random return / claim manifest site… where i needed to send back in OG packaging etc etc anyway rendering it impossible solve my issue! I do not need to return it? I paid for a service they did a lousy job without any quality control and now need to make it right.

Brilliant company, easy to use website and it arrived earlier than expected and the quality is amazing. Thank you so much

It was great!

The cover art and labels prints were fantastic. I wish I would've taken a little more time on them, but I was under the gun for a Birthday present. Not bad for doing everything off my iPad and in bed half asleep. The music sounded pretty good for being a lathe cut record. There is some hum on side 2 but it's more of a novelty item for my band mates. Overall, I'm stoked on these came out. I would do it again.

Getting a response from customer service is bad. However, I received my order much faster than expected (especially during the holiday season) and it is exactly what I envisioned. For what they’re here for, the sound quality is pretty decent; it’s obviously not going to be as perfect as a super professional, real deal vinyl. The sleeve does have a “scent” to it but it is not as bad as other reviewers make it seem— it just smells like it was freshly printed/painted. Overall I am very happy with my purchase and do recommend!

Run fast the other way and keep your sanity and money safe. Maybe it's a crapshoot, but three out of three bad experiences is hard to find a silver lining in. The graphics/printing output is enviable, but the sound output can be iffy, and the customer service is downright deplorable. "We'll get back to you soon" is a promise that rarely, if ever, happens.

Cover material is flimsy but the vinyl itself is just poor quality. All tracks were edited to fit the within the length specified and all to an adequate volume. However when manufacturing the vinyl they’ve compressed all of the tracks damaging the quality and volume whilst leaving massive gaps from the outer and inner circles of the vinyl.

I placed an order for a vinyl through your website 6 months ago. It was meant to be shipped 6 months ago to the UK. However, upon tracking the delivery with DHL, it appears that the package was mistakenly shipped to Englishtown, USA, instead of my UK address!! I have emailed about this before to no response or help. I paid for insurance too. Feel scammed!