Scott
Professional
Professional, timely and informative. I would recommend.
Reply from Intrepid Direct InsuranceFeb 14, 2026
Hi Scott, thank you so much for your review! Your recommendation means a lot to us, and we’re grateful for your partnership.

Excellent
Based on 414 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 383 reviews with 5 stars · Clear filters
Scott
Professional, timely and informative. I would recommend.
Reply from Intrepid Direct InsuranceFeb 14, 2026
Hi Scott, thank you so much for your review! Your recommendation means a lot to us, and we’re grateful for your partnership.
Sarah S.
AnnMarie is awesome! Great personality, knowledgeable and professional!
Reply from Intrepid Direct InsuranceFeb 10, 2026
Thanks for the review!
Jaime G.
Answered questions, fair price, great service
Reply from Intrepid Direct InsuranceFeb 4, 2026
Hi Jaime! Thank you for the review! We’re glad we could answer your questions, provide a fair price, and deliver great service. We truly appreciate your business and the opportunity to continue our partnership.
Lauren - Downey Boys A.
Great service and simple process. Nolan sent me the renewal papers and quote early so we had plenty of time to review the updates and information and make a decision or make adjustments if needed. Best rates we have found in the auto business.
Reply from Intrepid Direct InsuranceFeb 4, 2026
Hi Lauren! Thank you for the great review! We’re happy to hear you found the process simple and well‑timed. We truly appreciate your trust and are glad we could provide competitive rates and reliable service for your business.
JAJ I.
Great communication and always available. Someone can always get you an answer to a question and they respond quickly!
Reply from Intrepid Direct InsuranceFeb 4, 2026
Hi Jeff! Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Great communication and being there when our customers need us are top priorities, and we’re glad to hear our team delivered. We’re always here if you need anything!
Barbara
Since our company partnership with Intrepid, the level of service received has been exceptional and consistent. They are quick to respond to emails and questions, even going the extra mile to research if needed to provide exceptional service. Highly recommend their insurance not only in services but financially as well.
Reply from Intrepid Direct InsuranceJan 30, 2026
Hi Barbara! Thanks so much for the shout‑out! We love hearing that our team’s quick responses and extra effort are making a real difference for you. Partnering with you has been awesome, and we’re thrilled you’d recommend us! We’re excited to keep delivering for you and your team.
Patty
Tawny took good care of us.
Reply from Intrepid Direct InsuranceJan 28, 2026
Hi Patty, thank you so much for your review! Tawny is the best!
Brad C.
I just made the switch over for my three businesses and thus far Intrepid has been great to work with. It feels like they truly cared about me and my business and wanting to be a partner and assist my needs.
Reply from Intrepid Direct InsuranceJan 28, 2026
Hi Brad, thank you so much for choosing Intrepid Direct! We’re glad to hear the switch has been smooth and that our team has made you feel supported. We appreciate your trust in us and look forward to partnering with you and your businesses.