Great
Based on 263 reviews
Bamboo4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are helping Africans build wealth from the ground up! Our technology provides both retail investors and institutions real-time access to the US Stock market, other global capital markets and investment products that provide real, inflation-adjusted returns.
Bamboo (investbamboo.com) has 263 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 7 reviews with 2 stars · Clear filters
Idris H.
"Bamboo made it easy for me to start investing in NGX with small money
Reply from BambooOct 12, 2026
Thank you so much for your kind review, and valuable feedback! We're so glad to be a part of your investment journey💚
Dan H.
I haven’t been able to sell I hope selling is also as easy to buy
Reply from BambooSep 16, 2026
Hi Dan, We're sorry to learn about the experience you've had! Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Seth B.
Your fees are too much. Kindly reduce them a little
Reply from BambooSep 20, 2026
Hi there, thanks for your candid feedback. For now, these are the lowest fees we can offer, while still providing the quality service we aim for. Should we become able to offer lower/no charges at any point, we certainly will. If there is anything specific we can look into, please contact us at [email protected].
Mazat A.
When you want your money .you can’t sell your stock .You go through the process and hit submit to sell your stock It shows pending on the app and few hours later you will receive email nobody is buying your stock therefore you can’t sell your stock and you keep repeating same process.You just can’t sell your stock to get your money.your money will be tie down.Is it only me experiencing this odd?
Reply from BambooJul 8, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Olaofkogi O.
Honestly, with the reviews am seeing here... I must say I'm scared to use this Bamboo app. These reviews are not encouraging, even on X ( formerly twitter) people are complaining about their funds been moved without their consent or being authorised.
Reply from BambooJun 29, 2026
Hi Olafkogi, Rest assured Bamboo is 100% secure! Please note that Bamboo will never move funds from your account without your authorization or consent. Your information on Bamboo is secure as we use bank-level encryption, including 2-FA ( Two Factor Authentication) to handle data. We use top-tier data encryption when transmitting user data over the internet. It's the most secure way to transmit financial data over the internet by industry standards. With all of this, you can completely trust Bamboo with all your investment needs. Thanks for your interest in Bamboo, and If you need further assistance or have any more questions, please email us at [email protected], and we'll be happy to help.
Tonia O.
I have emailed the customer service team and yet to hear back from them for over a week since I needed a password reset assistance. I think it’s a poor service delivery that emails are not responded to or at least providing an effective means to resolve customer issues.
Reply from BambooMay 17, 2026
Hi Tonia, We're sorry for the experience you had. You can set up a new password by clicking on 'Forgot your password' just above the login button. Afterward, you will be required to input the Captcha in "Black letters" (Please note that this is case-sensitive), and then you will get a code via SMS/email to reset your password. Please note that your password should contain at least 1 lowercase, 1 uppercase, 1 number, and 1 special character, and consist of a minimum of 8 characters. Once you reset the password, please close the app completely, relaunch it, and then log in with the new password. If you need further assistance or have any questions, please email us at [email protected] and we'll be happy to help. Thanks.
Henry A.
I made a withdrawal request for over five days. I have written to the customer support and there has been no response to my request even from the customer support! I can't talk or chat with a live person! I can't track withdrawal requests! Service needs to improve.
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
