iRESTOREReviews of irestorelaser.com

I believe that this works until the wires that connect to the helmet came apart or broke. I emailed and received no help so I am out 2.5 thousand dollars. If someone reads this please contact me.

The product itself may be great, but the shipping communication is unnecessarily confusing. With porch piracy and delivery mishaps on the rise—especially during the busy holiday season—I want to be proactive about tracking a high-priced device and ensuring receipt of delivery. I placed my order on 12/2/25. On 12/9/25, I received an email stating that my device was “on its way,” along with a separate request to leave a review. However, the only apparent way to track the order was by downloading and registering for a separate Shop app—which feels like a big ask given today’s data-breach and phishing concerns. At that point, it wasn’t clear whether the item had actually shipped, so I found myself repeatedly checking emails and the store portal to anticipate delivery and ensure access to my gated property. Then, on 12/16/25, I received another email stating that “the last items in your order are on the way,” which raised confusion about whether there had been an earlier shipment I missed. After further digging, I learn that the original order is in fact on its way, with UPS tracking and expected delivery date of 12/20/25. The issue is not shipping speed—it’s managing expectations. Clear, direct tracking info and less ambiguous messaging (especially review reminders that imply successful delivery) would avoid this confusion entirely. A simple note that a UPS tracking link would follow would have made all the difference.

Shipping took weeks. Still haven’t received

Wow, it's been an incredibly slow process! I placed my order on December 4, and I’m still waiting for it to arrive. I’ve called three times for updates, but twice I didn’t receive the promised emails. Today, December 18, I finally received an email saying the package was shipped on December 9. I’m really hopeful I’ll get my Irestore soon—fingers crossed I still have some hair left to save!

I ordered from IRESTORE with expectations of receiving my item in a timely manner. They have been responsive in answering my emails but cannot give me an ETA or ship date. Frustrating,

I disliked that I had to contact iRestore before getting any action on my order. The representative was helpful, but I shouldn't have had to contact iRestore in the first place.

Still have not received product. Shipping says 2 to 7 business days. On 9th business day. Received an email stating delay due to influx of purchases, however, there was no stated time estimate included and no follow up. Update: We did receive the product on the 16th business day. So far it's been 12 minutes a day, although my spouse isn't able to use it due to medication restrictions we weren't aware of, so that's a bummer. Hopefully someone else will see this review and read the fine print before purchasing.

I bought the most expensive unit you make and I have received nothing as of today. However I can get something from Amazon the same day! Where’s my purchase?