Average
Based on 43 reviews
Iris & Nora3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Iris & Nora is an online boutique for women who believe comfort and style belong together. We curate elegant dresses and sandals made with quality and intention, the kind of pieces you reach for again and again. Easy to shop, welcoming in sizing, and fairly priced, with a customer care team that answers within 24 hours and always tries to make things right. We're so glad you found us.
Iris & Nora (irisandnora-austin.com) has 43 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
43 approved reviews, newest moderated first
Anonymous
Beautiful laundry basket. Great communication from seller. Easy shopping experience.
Reply from Iris & NoraOct 11, 2026
Thank you so much. We are delighted you love the basket and found shopping with us easy. Enjoy.
Valerie F.
Horribly deceptive. This company does a good job of appearing to be a legitimate and quality producer of goods inspired by Austin, TX. Nothing is handmade or American made. All products come from China but you won’t see that on their website. The products pictured are enhanced to look handmade but are mass produced. I ordered a quilted bag that appeared textured and unique on the website but is actually a photo of a quilted pattern that is simply printed onto a cheap plastic bag. I am so sick of lying and deceptive companies getting away with this and would like their websites shut down. Iris and Nora are perpetrating FRAUD.
Reply from Iris & NoraOct 11, 2026
Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away.
Margot S.
Almost ordered my usual size, but I emailed the online shop first and their advice pointed me toward a better fit. The blouse has a pretty neckline without being too low, and the fabric isn’t see through. I checked the seams when it arrived and didn’t find any loose stitching. Delivery was a little slower than I personally hoped, though still within the stated window. Plain packaging, no extras, and the blouse arrived in good condition.
Reply from Iris & NoraOct 11, 2026
Thank you for the lovely feedback. We are so glad our sizing advice helped and that the blouse arrived in good condition. Enjoy wearing it.
EO
Love it. Is so pretty and well made. It’s a great size for me. I’m looking at ordering a second one just for towels. I’m glad I saw this on Facebook. Also, it arrived faster than anything else I’ve ordered recently!
Reply from Iris & NoraOct 11, 2026
Thank you so much. We are thrilled you love it and that it arrived so quickly. A second one for towels sounds perfect. Enjoy.
Auralee M.
The quality was everything I hoped for - and it's adorable! Very well made and vibrant colors. It's perfect for cat and book lovers.
Reply from Iris & NoraOct 11, 2026
Thank you so much. We are so happy the basket was everything you hoped for, and it really is perfect for cat and book lovers. Enjoy.
Mackenzie H.
the sleeves are so cute and the material is soft not scratchy at all customer service was nice when i emailed and it arrived on time in a small sealed mailer
Reply from Iris & NoraOct 4, 2026
Thank you so much for the kind words. We are really pleased you love the sleeves and that the material feels so soft. Glad it arrived on time too. Enjoy wearing it.
Shoregirl
Prompt replies. Good quality control check. Beautiful basket.
Reply from Iris & NoraOct 4, 2026
Thank you for the lovely feedback. We are really glad you found our replies prompt and are happy with your beautiful basket. We hope to see you again soon.
Lynne T.
Fraudulent marketing. They say they are a local company in Texas. All items shop from China. It takes a month to get your order. If you wish to return, you pay the shipping back to china And wait six weeks for your money, if ever, or they will give you 30% of the cost of the item, back on your credit card and you throw the crappy item in the trash. BEWARE!! Do not buy from these fraudsters!
Reply from Iris & NoraOct 4, 2026
Thank you for taking the time to share this, and we are sorry it fell short. We would really like to put it right. Please send us the details at irisandnora-austin.com/pages/feedback and we will look into it straight away. To clarify, we are an online boutique inspired by the spirit of Austin, Texas, as described on our About Us page.
