Jack's Flight ClubReviews of jacksflightclub.com

Reply from Jack's Flight ClubSep 15, 2026

We really appreciate your kind words, Jit. Thank you so much for leaving this review :) We're glad that you've been not only enjoying the great flights but also the service that we give. If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Reply from Jack's Flight ClubSep 15, 2026

Gregory, we are so happy that we were able to be a part of your trip to Lisbon! This is truly why we do what we do, we love playing a part in your travel adventures and getting you out into the world. Please send us a Postcard from your Lounge and add any pics that you'd like to share :)

Reply from Jack's Flight ClubSep 15, 2026

Hi, Jenni. Thanks for getting in touch and letting us know. I do see that your last email to us came in when we were experiencing an influx of contacts. And, as we answer emails from oldest to newest, when you replied on the original email, it bumped your email to the later date than the original one. Please accept our apologies, as we definitely strive to get to your queries within a timely manner and we are usually able to meet this goal. Your review was disheartening as checking through your email history, we do see that you have contacted us several times for advice and assistance outside of our promised flight service and we've been more than happy to help with any expertise or tips to make your trips even more amazing. We see as well that you normally get same day replies or are updated within 24 hours. Jack's is built for travellers with a little flexibility who enjoy the inspiration and thrill of a new destination or when a bonkers price to somewhere they've been meaning to go drops into their inbox. If you're locked into specific times/dates or routes, in those cases Jack's service might not be for you for those trips, so running a general search on Google Flights is good advice and a decent way to get a sense of if you have to take particular dates, what are the best value options. We will always be here to give you amazing flight deals to your bucket list places and some new ones to add to your list, and help with any advice when we can :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]

Reply from Jack's Flight ClubSep 11, 2026

Hey, Ignazio! Thank you for leaving your review :) We've definitely got an amazing team of Navigators who are working really hard every day to find you the best flights and we're super happy to see you've been enjoying the membership so far. If you do need anything, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]

Reply from Jack's Flight ClubSep 11, 2026

Hey, JKH! While we aren't offering flights from your local airport as yet, we are always working to add new zones :) We don't ever want to offer a departure unless we know we can really deliver great flights from there and make the service worth while for you. I do see that you've added your local airport as one of interest. As soon as we start monitoring from there, you'll be alerted. We're looking forward to adding more departures soon! But, if there's anything else that you need help with, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]

Reply from Jack's Flight ClubSep 11, 2026

Hey Guy, thank you so much for updating your review and letting us know that your query was resolved. It is exactly what we'd expect from our Member Experience team and why we always recommend reaching out to them first. We're elated that they were able to get everything sorted for you :) If you do need anything else, please don't hesitate to reach back out to them by emailing: [email protected]

Reply from Jack's Flight ClubSep 8, 2026

Thank you for taking the time to leave your review, Anne :) We are so thankful that we can be a part of your travel adventures and that we can keep you up to date on all the best flights. Don't forget to send us a Postcard for any flight that you've booked and if you do need any help, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]

Reply from Jack's Flight ClubSep 8, 2026

Dee, your review made our day! Thank you so much for your kind words. We are grateful that we get the opportunity to make travel more accessible and to be able to offer great member experience on top of that :) Please make sure you're sending us Postcards for any of the flights you've booked and we look forward to being a part of all your travel adventures.