JafrumReviews of jafrum.com

this was a very bad experience especially with there costumer service they treat you like you owe them I will never buy from JAFRUM anymore

I ordered 2 Battery tenders to maintain my bikes over the winter...from all indications(the indicator light), everything was charging, and even indicated fully charges after a couple days. Unfortunately, when I attempted to start my bikes, both batteries were not holding enough charge to turn the motors over... I put a volt meter to both New battery tenders and got readings of `0'. Now it s over their 60 day return period and I they tell me I am out of luck... My bad - If it's too good to be true (Jafrum's prices), it usually is! Now I looked for reviews on this company, and surprise, surprise, most reviews are negative! STAY AWAY FROM JAFRUM!

"HORRIBLE company to deal with. Sure they are cheap but what would you expect with products from china. I purchased a pair of boots, following the directions on the web site of Jafrum. The boots came and they were not the correct size. I called and returned them on my dime via Fedex with a tracking number; always get a tracking number. Jafrum would not exchange my boots once the returned ones arrived for another size, they told me I had to purchase the different size and they would refund me my money as soon as the others arrived. I ordered the first pair on 2/21 and it is now 3/11/14 and I still have not received a refund. So I contacted Jafrum and now they are telling me it is going to take another 10 days to process my refund for the first pair. You would think I would have learned but I had already ordered my second pair before I returned the first pair. The second pair arrive and they were missing the right inner sole of the boot and the zipper was broken. I contacted Jafrum once again and they actually sent out a call tag that I could print out and send back to them. Well that was 10 days ago and I still have to refund for either one of my purchases and they have both pairs of boots. If I could give five negative stars I would"

Great service, even across the atlantic...

I knew what I needed to get to cover all angles on my bike ownership. I live in SC, now...got out of Seattle! There is no helmet law here, but I like to travel and NC is close. I happen to have a small head...really small. I am an over 50 female who still can wear kid's hats! I tried on a small at one place and it was too big. So now I thought I knew my size. I also was told by my man to get a certain pair of Chaps, same as his. I had some in WA, but gave them away up there. I found the ones he has, looked at the sizes, did as requested, you measure your thigh, and I ordered. The shipment got here quickly, the price was great, both items were exactly what I wanted. The XS helmet and S Chaps fit perfect! I scored. big time. I was so happy and delighted, I went ahead and bought two sets of gloves as well.. Fit was great. Tremendous assortment of merchandise, well sized, fabulous prices...can meet anyone's budget or spend more...get what you want or need. I'm hooked...I'll be shopping there next for the jacket Honey recommended. I am smarter than most. Jafrum is my shopping place now. Try it yourself. I guarantee you'll be very happy with the great stuff you get. Great place for beginner riders as well as extremely suitable for the most experienced ones. Enjoy, stay safe and be well. Watch out for the other drivers and enjoy yourself. Riding is awesome! Thanks Jafrum, you folks rock!

I recently bought my Shoei motorcycle helmet in Jafrum and it really looks like it was in their pictures. So I was really happy about it. They are really great helmets, very comfortable and tough at the same time. I am grateful to jafrum.

I purchase a helmet and the helmet arrived in a reasonable amount of time. The helmet didnt fit properly and I promptly returned the item and paid the return shipping. I requested a refund. I heard nothing from Jafrum so I called to find out when I would be credited with the refund. The girl I spoke to did some checking and they had recieved the helmet three days ago and she said my account would be credited after 14 business days. I asked why so long and she said It was company policy. Jafrum has the returned product I ordered and my money and they refuse to refund my money for 14 business days. In this day and age refunding a customer their money is a matter of hitting a couple of keys on a computer. This is unacceptable customer service and I will never do business with Jafrum again. If you do ,make your choices wisely because they are quick to take your money but if there is a problem its not easy to get it back in a timely manner.

POOR SERVICE I would NEVER do business with Jafrum again !!!!! They DO NOT CARE about the customer !!!!!!!!!!!!!!! They say money back guarantee....Ya right i`m still wanting for my money !!!!! DO NOT DO BUSINESS WITH Jafrum !!!!!!!!!!!!!!!