Average
Based on 51 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My name is Adam, and I’m the new CEO here at Jampaper.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
JAM Paper & Envelope (jampaper.com) has 51 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 2 reviews with 3 stars · Clear filters
M F.
The package arrived in good condition and in a timely manner.
Reply from JAM Paper & EnvelopeApr 21, 2026
Thank you for taking the time to share your feedback! We’re glad to hear your package arrived in good condition and on time. Please feel free to share more about your experience with us at [email protected]. We would love the opportunity to turn your 3-star experience into a 5-star one! Thank you, Elizabeth, Customer Support Manager
Kate G.
The quality and price of the cardstock is great, but when my order has been divided in two shipments, one of the shipments is delayed or lost.
Reply from JAM Paper & EnvelopeFeb 13, 2026
Hello Kate, Thank you for your review and for sharing your experience. We are glad to hear that you are happy with the quality and pricing of the cardstock. We understand how important reliable shipping is, and we are sorry to hear that part of your order was delayed or lost. That is not the level of service we aim to provide. We would appreciate the opportunity to look into this further and help make it right. Please send any additional information to [email protected] so our team can investigate and assist you as quickly as possible. Thank you again for your feedback. It helps us continue to improve. Elizabeth, Customer Support Manager
