Japanny -Best Japanese KnifeReviews of japanny.com

They don't include VAT and you receive days later an invoice from FedEX requesting an extra 20% + processing fees

I ordered the knife over 7 weeks ago and have no information on where it is located. The tracking number information i have was last updated on 9 September. I understand that there are transport delays but i would like to know where it is in transit, surly there should be information using the tracking number I emailed Japanny and the reply stated that they do not know where it is in transit, not vey helpful, very disappointing.

What a joke I need to pay another $49 .00 for customs , this is a total farce , I will be on face book warning everyone , that this is a farce , will never deal with u again and I will be telling all my friends never to deal with ur company Japanny, JOKE

This was a present for Father's Day from my children. It was purchased in May and sat in my son's bedroom until Father's Day. The knife is exactly what I wanted BUT Japanny sent a second quality knife, and now it's beyond the return date. There's a curved discoloration on the steel at the back-top of the blade next to the top of the handle on both sides, and the top of the knife has a slight bow in it. I have photos but don't know how to attach them. It's a shame and this company doesn't make it easy to contact them. I don't recommend you to buy knives in Japanny.

I didn't get any item! Today 17 sept 2021 though I bought a expensive knife at JAPANNY! I don't know where is my knife and Japanny did not respond to my 3 emails at all !

I purchased this knife as a gift. I wanted to give a Damascus as they are showy. While the blade is attractive and sharp, the fit and craftsmanship on the knife are sub-standard. The fit of the handle to the blade has a significant gap on the one I received. That is the sign of mediocre build. What is worse is that the turquoise fit to the bolster is quite rough. In a pinch grip, it chafes and rubs the fingers as it is a mm or two raised area of handle abutting the bolster. I have other knives from Sakai Takayuki and Shun, all of which are a delight to use and own. When I asked the support at Japanny about the fit and craftsmanship I was told " Thank you for sharing the knife condition with photos. We would say your knife looks quite normal condition. "

Knife came in a reasonable amount of time but I am highly disappointed in the knife. Blade is not sharp and takes a substantial amount of force to cut even a tomato. Japanny is never legit!

For birthday present for a chef, I bought an expensive knife at Japanny.com. But... Had we not noticed the chip we would have ingested small shards of this blade. Very brittle and not hard ... Avoid to buy the series. This is not a professional-level kitchen product. Unfortunately, Japanny is not standing behind its quality assurances and is not willing to provide an exchange. The customer service was terrible. Be careful with this merchant. I faced a huge embarrassment!