J.B. Hunt Transport ServicesReviews of jbhunt.com

Great experience with this in home delivery, prompt, courtesy and delivered as promised. Carlos Viva and Joseph Santiago were awesome. Thanks guys

Terrible shocking do not order from bestbuy for this companies delivery they cannot fulfill orders my delivery driver was jarlean who was rude and terrible to deal with never again I had to give 1 star as no option for 0 stars

I accept load online then broker call me give him all info and after 15 minutes I see on app load is canceled I called that broker asking for reason he just text me I just removed you I text him back what’s the reason he just block me I try to call him 5-6 time bt still block what if carrier do same thing then ?

Unfortunately, my experience with this company was disappointing. Both the technology and customer service fell well below expectations, leaving significant room for improvement.

I did load for JB Hunt, Florida to PA paid lumper $303 when a time to reimburse their refuse be careful working with JB Hunt. They are not honest company

During my employment with J.B. Hunt, I observed several compensation and operational practices that warrant discussion. Although drivers are compensated on a mileage basis, mileage calculations are determined by zip-code-to-zip-code routing rather than actual address-to-address travel. Consequently, drivers may accumulate a significant number of uncompensated miles when traveling between customer locations and the mileage points used for payroll calculations. In addition, federally mandated pre-trip and post-trip inspections are required for all commercial drivers under Department of Transportation regulations. These inspections are essential safety procedures and must be documented appropriately. However, I was instructed by management that these activities should be completed before my scheduled start time so that the vehicle would already be in motion at the beginning of the start time. The work is also uncompensated. This expectation effectively shifted required work activities outside of On-Duty time. Management also imposed a performance expectation of at least 400 miles per day. While such a target may be achievable under ideal highway conditions, the routes I was assigned frequently involved urban traffic congestion, construction zones, accident delays, and travel on narrow two-lane rural roads. Furthermore, company vehicles were electronically governed at approximately 62 miles per hour, limiting their ability to travel at posted interstate speed limits. These operational realities often reduced the feasibility of consistently meeting the prescribed mileage expectation. On one occasion, I experienced significant fatigue and made the decision to conclude driving operations early in the interest of safety. Following this decision, I was called into a meeting and informed that failure to meet the daily mileage expectation in the future could jeopardize my employment. This response appeared to place production goals in tension with driver fatigue management and safety considerations. I also encountered an issue involving my electronic logging records. A dispatch manager informed me that an error existed within the log system and that the issue could not be corrected. As a result, a violation of the federal 14-hour rule was recorded on my CDL driving record despite my belief that no actual violation had occurred. I was advised that I would have to accept responsibility for the discrepancy. From a compensation standpoint, I typically worked between 55 and 60 hours per week. When total earnings were compared against hours worked, my effective hourly compensation averaged approximately fifteen dollars per hour. More broadly, I found the organizational culture to reflect a highly rule-driven and compliance-focused management approach. Drivers were subject to extensive monitoring and oversight, including the use of in-cab camera systems. While such technologies are often justified as safety tools, the cumulative effect contributed to a workplace environment that I perceived as heavily surveillance-oriented and disciplinary in nature. Frequent references to policy violations and potential termination created an atmosphere characterized more by enforcement and fear of error than by professional development or collaborative support. Ultimately, these factors contributed to my decision to resign. I concluded that the work environment, compensation structure, and management practices were not aligned with my professional expectations or long-term career objectives.

I will start by saying JB HUNT is a very good Company, don't get me wrong. Some JB hunt account managers treat drivers with respect, care and more but others don't care, all they care about is money and the account looking good. The account that falls in this category is Bridgestone Account in Roanoke, TX, no wonder they are always pulling drivers from other accounts to do their delivery. They don't appreciate drivers who loves doing their job.

I recently had my Peloton bike delivered by Lucmane and his assistant. Lucmane was proactive and called approximately 20 minutes in advance of their arrival. They arrived shortly afterward and were immediately efficient. While inside my home, they maintained a high level of professionalism and were very nice. The setup was quick and efficient. I particularly appreciated their interaction because they were extremely knowledgeable and helpful throughout the process. Lucmane also installed the larger replacement seat that I had ordered. He provided a thorough explanation and demonstration of the Peloton bike's various adjustments. I am very happy with how smoothly the delivery and setup went. Lucmane and his assistant did an outstanding job. Thank you all very much for the great service and positive experience.