Jennifer G.
Worst customer service and Casino ever
Worst customer service and Casino ever! I won 2 months ago on July 29, 2026 and they still haven't paid me out. And with their new system, it doesn't even show my redemption request. I think they are going to be another Money Factory Casino that doesn't pay you out
Reply from JefebetSep 29, 2026
Hola Jennifer, Thank you for sharing your feedback. We understand your concern regarding the processing timeline for your redemption request submitted in late July and the display of your account history. Please be assured that JefeBet operates in full compliance with all regulatory standards, and all player funds remain completely secure. System updates and redemption processing occur in accordance with mandatory security checks and queue management procedures, and active requests remain held safely in our system. To review your specific account details and locate your pending request, please reach out directly to our support team at [email protected] with your registered account email. Our team will be glad to look into your file and assist you further. JefeBet Support




