Excellent
Based on 93 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖With all the love and good vibes,The Jelly Wax Team
Jelly Wax (jellywax.co) has 93 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 5 reviews with 3 stars · Clear filters
Devin M.
I know this product is designed for a variety of hair types. But this did not work for my very course hair on my legs and armpits. I did all the things i was supposed before waxing, exfoliating a day before and watched all the videos. But my skin got so irritated so fast.
Reply from Jelly WaxDec 17, 2025
Thank you so much for your honest feedback! We sent you an email, hopefully, we can troubleshoot together!
lexi T.
love the wax, just wish the 500ml options were still available
Reply from Jelly WaxNov 11, 2023
Thank you so much for your feedback! We have Refill Box subscriptions in our website if you need a monthly refill, for 400g you can choose which scents you like for only $29! You can also cancel anytime :)
sam
I loved the products as a first time user. The only downside was that my order took much longer than it was supposed to and I wasn’t provided any updates
Reply from Jelly WaxOct 23, 2023
Thank you so much! I'm so sorry for the shipping delays! We're currently transitioning to another fulfilment center and hopefully, we can ship in 3-5 days by the time we restock! Hopefully, you can try us again in the future!
valerie V.
I have been waxing for 2 years and I’ve tried many waxes before. I came across this wax on tiktok and figured why not? first, i bought the refill kit which is 2 wax bags and sticks and the sticks came chipped at the ends and uneven from the sides. second, the wax itself is good, but painful. with one application, it’ll pick up a bunch of hair which i liked. lastly, the wax bags aren’t enough. with the 2 bags i received, i managed to wax my arm pits, lower legs, and mustache, which is good but not worth the price of the small bag when there’s better products out there.
Reply from Jelly WaxOct 17, 2023
Hi Valerie!! Thank you so much for your honest review! We will keep this feedback in mind as Hannah improves our products :)
BEVERLY S.
Delivery is to slow that’s the only problem
Reply from Jelly WaxSep 17, 2023
Hi Beverly! Thank you so much for leaving us a review! I definitely understand where you're coming from and I'm so sorry for the slow transit times. I just posted an update video on why this happened: https://www.tiktok.com/@jellywax/video/7279056173687377195 In the future this won't be an issue! Thank you so much again, and I'm glad to hear that was the only issue!
