M M.
Not a Good Experience
It took about a month to receive the unit after ordering and the communication about the delay only came after I emailed to inquire about the status. The communication was minimal — poor customer service. The unit is a decent quality, but much shorter than what was represented in the photo. I will probably not order from this company again.
Reply from jessieswig.comMay 18, 2026
Dear so sorry for all the unpleasant experience you had😭 We are extremely sorry for the delayed delivery and lack of timely follow-up on your order. We take full responsibility for this unsatisfying service experience. We are truly sorry the actual wig length is shorter than the picture displayed. We will strengthen pre-shipment inspection strictly to prevent such issues from happening again. We truly hope you can give us a chance to improve, and we will do much better in future service and product quality.




