Excellent
Based on 126 reviews
JOHN JULIA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
John Julia is a US-based B-Corp marketplace dedicated to curating well-crafteddesigner brands at the most competitive prices.
JOHN JULIA (johnjulia.com) has 126 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
126 approved reviews, newest moderated first
Lisa W.
Ease of ordering and timely shipping.
Reply from JOHN JULIAJan 11, 2025
Thank you, Lisa! We’re delighted to hear you found our ordering process smooth and shipping timely. Your satisfaction is our priority! – The John Julia Team
dM
Perfect shirt
Reply from JOHN JULIAJan 11, 2025
Thank you for your review! We’re so glad the shirt met your expectations. We hope to serve you again soon. – The John Julia Team
E. S.
Did not see item was final sale and it was my first time ordering. They wouldn’t put a manager in touch with me. Wouldn’t let me send item back for refund and I’m stuck with a very expensive item that doesn’t even come close to fitting. Very disappointed in their service
Reply from JOHN JULIANov 13, 2024
Thank you for sharing your honest feedback about your recent experience with John Julia. We sincerely apologize that your first purchase with us was so disappointing. We completely understand your frustration and want you to know that we hear you. Our Customer Care Manager has reached out to you directly today to address your concerns, but we recognize that we fell short in meeting your expectations. Please know that your feedback is invaluable to us as we continually work to improve our customer experience. We appreciate you taking the time to leave this candid review and want to assure you that we are listening and will use your comments to better serve you and all of our customers moving forward. Sincerely, The John Julia Team
Stacey
I am so excited to have discovered this site. I had been eyeing a pair of $675 Carel boots for a year and could not pull the trigger on the price. John Julia had the exact boot in my size for almost half the price. Quick international delivery and boots are perfect. So excited.
Reply from JOHN JULIAJan 11, 2025
Thank you, Stacey! We’re thrilled you found the Carel boots you’d been eyeing, and at such an amazing price! It’s fantastic to hear they arrived quickly and were a perfect fit. Your excitement makes our day! – The John Julia Team
Aimee
My boots arrived quickly and in perfect condition. Of course, the price was the absolute best!!!
Reply from JOHN JULIAJan 11, 2025
Thank you, Aimee! We’re thrilled you love your boots and got them at a great price. Your satisfaction makes our day! – The John Julia Team
Beverly F.
Thank you for the fast respond and delivery 📦
Reply from JOHN JULIAJan 11, 2025
Thank you, Beverly! We’re so glad you appreciated our fast response and delivery. Your feedback keeps us motivated! – The John Julia Team
Chelton M.
Excellent great service
Reply from JOHN JULIAJan 11, 2025
Thank you, Chelton! We’re happy to hear you found our service excellent. We look forward to serving you again! – The John Julia Team
Yaniv
They sent me the wrong item
Reply from JOHN JULIANov 12, 2024
Thank you for bringing this to our attention. We sincerely apologize for shipping the incorrect item - this falls short of our usual standards. We've sent you a return label and are committed to making this right. If you need any assistance with the return process or have any questions, please don't hesitate to reach out to our customer care team. Best regards, John Julia Team
