customer
I was not able to easily change my plan…
I was not able to easily change my plan from monthly to three months. I reached out to support and they told me I needed to reach out to the doctor. I reached out to the doctor and they told me I needed to reach out to support… This went back-and-forth and finally I thought I got it resolved. But they still haven’t changed the order and I don’t know what to do. Very disappointing.
Reply from BelleFeb 25, 2026
Thank you for bringing this to our attention about the plan change issues. Getting bounced between support and the doctor for a simple billing change is not how we've setup our process and we apologize for the inconvenience. I'll reach out directly to get this fixed right away.



