Shelly Griffith B.
Customer service is not very good
Customer service is not very good. I do not like dealing with AI every time I try to contact the company I would actually like to speak to somebody and also I never get follow up on how I am doing on the medication.
Reply from BlivSep 12, 2025
Thank you for sharing your feedback. To clarify, our AI system is not the customer service platform—it’s simply there to help streamline the reordering process. Our dedicated team answers all emails within one business day and is available by phone Monday–Friday, 9am–5pm MST at 888-859-2882. We’re also committed to providing follow-up and support to ensure you feel confident and cared for while on your medication. Please don’t hesitate to reach out so we can connect with you personally.


