Blossom HealthReviews of joinblossomhealth.com

Veronica is special, she listens, she gives great suggestions and she never pushes. She follows up on any side effect to the medicine she prescribed.

I liked that the providers are nice and helpful. However, I don't like that they do not provide talk therapy. In addition, my 2nd session was only 12 minutes when it was supposed to be 30 minutes. I have been asking for the $86 fee for that session be waived.

Courtney is a sweetheart and I hope I can inspire her with my alternate ways of healing

was told YET again to phone at 1300 to get an appointment and yet again none available which seams to be the norm been trying to see a doctor for about 3 mouths now and ended in hospital which was alot quicker and better

The person I’m aligned with for care is attentive, understanding, and direct in a professional way that retains the tone of empathy.

Lola made me feel heard.

I found Blossom through Google Search because their website emphasizes making mental healthcare affordable and prominently advertises that “most patient copays are $0-$22.” My experience was very different. I have Blue Shield insurance with a high-deductible plan. Before my appointment, Blossom emailed me an estimated cost of $250-$350, and my final responsibility ended up being $266.14 after insurance processed the claim. The estimate was accurate, so I want to be fair about that. Where my experience fell short was everything surrounding the visit. The marketing creates an expectation that care will be inexpensive, but for patients with high-deductible plans, the actual cost can be hundreds of dollars. I don’t think that difference is communicated prominently enough compared to the affordability messaging. Another concern was Blossom’s cancellation policy. Patients are expected to provide 24 hours’ notice to avoid a $50 no-show or late cancellation fee. That policy seems reasonable in general, but it becomes confusing when patients are able to schedule appointments on the same day. If you book a same-day appointment, it’s not clear how you could ever satisfy a 24-hour cancellation requirement. I think that policy should be explained more clearly. After my initial consultation, I was prescribed only a 7-day supply of medication and was encouraged to schedule another follow-up consultation the following week. Based on my previous experience with ADHD providers, I had typically received a 30-day prescription after the initial evaluation with follow-up visits scheduled much less frequently. The proposed treatment plan would have resulted in another consultation charge almost immediately, making the overall cost much higher than I expected. I also had to make multiple requests before receiving my billing documentation. During that process, payment adjustments were processed before I had the documentation needed to understand the charges, which was frustrating. To Blossom’s credit, their support team responded professionally, escalated my concerns to management, and reviewed my request for a goodwill adjustment. Ultimately, they declined any adjustment. My advice to anyone considering Blossom is simple: if you have a high-deductible health plan, understand your expected costs, review the cancellation policy carefully, and ask detailed questions about the follow-up schedule before your first appointment. My experience may not be everyone’s, but it was very different from what I expected based on the company’s affordability messaging.

My therapist is amazing and totally supportive and understanding