Average
Based on 10,226 reviews
Embody3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Kathy B.
I have been on Embody for about three weeks and have already noticed a difference. I am noticing that the bloating that I had prior to started is gone and I am feeling great. Any questions I have had have been quickly answered and Reina responded to my text messages promptly.
Taylor N.
My account manager, Xavier, is so attentive and offers great words of encouragement during this journey! I’ve been very happy with this company and their customer service. I’m on week 2 and already noticing a difference in my energy levels and confidence.
Carolyn S.
Helping me tolerate this drug is a big help. I have a pretty sensitive system. It took a while to get it under control but now that I’m finally dropping weight again it’s a good feeling the company‘s doing good. I don’t know if the communication is well between all the different groups I talk to, but it’s doing good and I’ve been sending my labs to you. You don’t ask for them, but I haven’t seen any feedback about that thanks for everything you do.
Ken
Medicine is always late,weekly doesnt mean bi weekly..stay away
Reply from EmbodyOct 13, 2026
Hi Ken, we're really sorry that repeated medication delays have disrupted your treatment schedule. We understand your frustration, especially when you expect weekly doses and shipments arrive later than anticipated. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team
stacey S.
I went on vacation and notified them 1 month prior and was told my shipment would be delayed. Then I began receiving messages that my order was processed and shipped. 16 calls, 19 emails, 11 text messages all saying it wouldn't be shipped, then it was shipped, and they refused to cancel shipment and I couldn't. BUT I could get a dedicated acct Mgr so it wouldn't happen again. Although they didn't care that any of the many neighbor children could take it. Worst company I've ever dealt with!
Reply from EmbodyOct 13, 2026
Hi Stacey, thank you for sharing your feedback. We're truly sorry for the confusion and stress caused by the conflicting updates about your shipment, especially after you notified us of your travel plans well in advance. We understand how frustrating it must have been to receive repeated, inconsistent messages and spend so much time contacting our team just to clarify whether your order would be shipped or delayed. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Michelle S.
Joanne has been great to work with! I’m enjoying my experience with Embody.
Robyn L.
My very first dose was delayed by 3 weeks after payment with no explanation. My second dose was charged without notification or asking me about dosage or side effects and it’s been two weeks with no contact about shipping. When I contacted customer service via chat, the agent stopped typing and instead posted the actual script for the appropriate answers (complete with bullet points) and she ended the chat. I’d rather deal with a bot pretending to be human than a human who can’t answer a basic question without a script.
Reply from EmbodyOct 13, 2026
Hi Robyn, we are deeply sorry for the frustrating experience you have had with your order delays, unannounced charges, and the unhelpful interaction with our customer service chat. Being charged without communication regarding your dosage or side effects, combined with delayed shipping and receiving scripted answers that ended abruptly, is completely unacceptable and not the standard of care we aim to deliver. We would truly appreciate the opportunity to make things right and will be looking into your account to address these issues directly. - Embody Team
Margaret I.
Very friendly, explained everything in plain English and made sure I understood Very pleased
