Average
Based on 10,226 reviews
Embody3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Lori
I had an appointment today (SUNDAY) with a real nurse. Even though I had difficulty with my video appointment, an accommodation was quickly made to do the appointment over the phone. Just an overall pleasant experience.
Lynnette S.
The provider was knowledgeable and explained things very well
Robin
My questions were answered and the medical personnel asked for info that certainly made good sense, letting me know they were being careful about prescribing the meds.
Michael K.
The clinician was a thoughtful caring person willing to talk and explain everything
Lisa T.
I finally was successful
customer
This company is absolute trash. I’ve ordered twice from them. Both times the medication was delivered hot. The second time the dose was lower than what i had been on previously and was not effective at all. A complete rate of money both times. My first dose was compounded with B12. The second time I received with with B6. It left a huge welt and bruised me signifies to which Ive never had happen with the B12. I’m very upset Ive wasted money twice with this company and want a refund! I have reached out to customer service but have received no answer back.
Reply from EmbodyAug 17, 2026
We understand why you'd be disappointed after two shipments failed to meet your expectations. Receiving a temperature-sensitive medication with concerns about its condition, then later experiencing unexpected differences in your prescribed formulation and dose without being able to get timely answers from our team, would understandably leave you frustrated. We'd like the opportunity to review your account and investigate your concerns in detail. Please ask to speak with a manager so we can review your prescriptions, your shipments, and your previous support requests to help work toward an appropriate resolution.
Alaina S.
Took awhile for appointment. But once scheduled it went good.
Cindy B.
I purchased Embody medication and on the same day had an endocrine appt with my Dr. She told me not to take it and wanted me to do something different. Embody still Posted that my medication was paused due to needing an appt with the Embody dr. Since I didn’t even have an appt yet I decided to call And cancel. I was literally on hold for 2 hours so finally had to hang up. I emailed them and no one emailed back. A few days later I Finally tried to call again and after an hour I hung up again. I tried emailing again and they answered me and they said they couldn’t refund becuase the medication was on the way to the pharmacist and it was too late. First of all why are they sending it if I haven’t even had one of their required dr appts first? Second it was not on the way to the pharmacist when I first tried to contact them. The next day I decided to try the actual pharmacist but then I received medication which is non returnable. I’m out $79. Its ridiculous that they didn’t try and help me before it was shipped.
Reply from EmbodyAug 17, 2026
We're disappointed to hear your experience ended this way. Reading your review, it sounds like the most frustrating part was that you tried to cancel before your prescription moved forward but couldn't reach anyone in time. We understand why that would be discouraging, especially after your physician recommended a different treatment plan and you made multiple attempts by both phone and email to notify us. We'd appreciate the opportunity to review your account and better understand the timeline of your cancellation request. Please ask to speak with a manager so we can review your communications, your order status, and your concerns to help work toward an appropriate resolution.
