Average
Based on 10,226 reviews
Embody3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Myra L.
Love that I was able to video chat with a provider at 10:40pm on Saturday night. I also felt really assured that this medication and dosing would be tailored for me and that I would be heard and there would be solutions to any issues I might have at any time.
Barbi L.
I was impressed with how thorough the appointment was. The provider answered all my questions and I feel comfortable to start my weight loss journey.
customer
This company is fraud. I placed an order July 8 for a 3-month supply of Zepbound. I shared that I was currently taking 5mg dosage from another third party whose membership I canceled. Embody approved me and charged my card over $800. I learned through the portal they prescribed me a lower dosage and since the order had not been filled yet I asked them to change the dosage. I never heard from another NP, and as of July 28 I had not received my order of even the 2mg dosage. I used the communication in the portal, I called, I emailed and Embody was slow to respond, or they said they were going to escalate the issue. When I finally received the order, only THREE VIALS were in the POORLY PACKED shipment. First of all, three vials is not three month supply I was charged for. The dosage was not what I asked for. And it is 100 degrees almost everywhere and they put one ice bag in a poorly packed box. Because I have used another third party previously, I know the difference of EXCELLENT customer service versus the EXTREMELY POOR SERVICE of Embody. They robbed me of my money and when I ask for them to cancel my membership and reimburse I get the same message as always that they "are escalating my issue and will get back to me in 24-48 hours" which they do not. I have to contact them and then they respond again with an apology and that they are "escalating" the issue. I already called my credit card company and reported FRAUD and they are investigating since Embody has refused to honor my reimbursement request for an order I still have YET to receive.
Reply from EmbodyAug 3, 2026
We're sorry to hear about your experience and understand why you're frustrated. We know how disappointing it is to transition from another provider, experience delays, have concerns about your prescribed dosage, and feel like you're not getting the answers you need. We also understand how frustrating it is when you're seeking a resolution and feel like your concerns aren't moving forward. We've continued to strengthen our onboarding, fulfillment, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, prescription, shipment, and refund request to help work toward a resolution as quickly as possible. Thank you for taking the time to share your feedback.
Customer
Everything went great for initial consultation. Physician was thorough and explained everything well.
Nancy
The provider was knowledgeable and thorough.
Susan
When I had questions or concerns they were addressed quickly
Nitarsha G.
Everything
customer
I have already lost 10lbs this month!
