Average
Based on 10,226 reviews
Embody3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Patrick D.
The person that conducted the interview or questionnaire via video conference was very professional and very to the point to answer my questions and made sure that I did not have any other questions to be answered I'm very pleased with her professionalism
Debbie G.
Embody has been easy to work with. The people I have dealt with has been professional and very knowledgeable. They are about half price of my previous provider.
Jeremy
Fairly priced compared to other companies.
Clifford G.
My first video appt on my cell phone. Went well.
Benjamin S.
This is long so bear with me and I’ll try to sum it up. I place a 6 month order on July 7th. 438 dollars. As of July 13, I still had not heard from Embody so I reached out to them. They then scheduled an appt. I had my appt a couple days later and on July 17th I got an email saying my package had been short. WELL the package never made it ( not Embody’s fault). But for the last two weeks it has been absolute hell trying to get my initial order to be resent. There has been 6 phone calls and countless emails. Embody for over 10 days said “the package is coming”. Then randomly one of the support workers said let’s schedule a second appt, and that will allow us to send your order (the second time). Well that didn’t work, the system wouldn’t let them because the first order was still active in system. SOO support said we are escalating this, well all I got was crickets for the next couple days. Then another support person said, “ I will escalate it” and again crickets. Meanwhile i provided documentation from FedEx that my package was indeed lost. Still only I heard “ it is being escalated “. Soo I called today and the support says, yes you guessed it “ it is being escalated “ AND you will have to do a THIRD initial virtual appt. I ordered the product on July 7th. It’s July 31st and I’m being told give us another 24-48 hours. This has been the worse experience I have ever had with a company. Again it’s not even that the first package was lost, it’s the fact I had to contact the company 6 days after ordering in order to have the initial appt and it’s the way that Embody has acted since my package has been lost. Every Embody support person has said different stuff and NONE seem to have the ability to fix the problem and make it right. At this point it’s a joke within my friend group on how long this is going to take. I’m getting a message saying my refill form needs to be filled out for my second month but I still haven’t received my first month. I am hoping a resolution will be met soon. And please don’t tell me to contact support , support doesn’t have any answers.
Reply from EmbodyAug 3, 2026
We're sincerely sorry to hear about your experience and understand why you're frustrated. While shipping issues can happen, we recognize that the real issue here was what happened afterward. Having to make multiple calls, receive conflicting information, repeat appointments, and continuously hear that your case was being escalated without a clear resolution is not the experience we want for our patients. We appreciate you taking the time to document everything so thoroughly. Your feedback highlights areas where we need to do better, and we take it seriously. Rather than having you start over again, we'd like the opportunity to have your case reviewed by leadership. Please reach out to our support team and ask to speak with a manager so we can review your account, the status of your replacement order, and the previous escalations to help bring this to a resolution as quickly as possible. Thank you for taking the time to share your experience.
George S.
Very friendly and helpful
Cindy R.
Understanding, knowledgeable. Probably will be canceling due to insurance now covering under my insurance
Jennifer C.
The nurse practitioner was friendly nice and caring
