Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
Cassandra W.
Join Fridays is the best company to help you with your weight loss journey. The doctors are always available to help and the medication is affordable. Currently, my insurance company will not pay for the weight loss medication therefore I pay out of pocket. I have loss 36 pounds since Jan. 2024. Highly recommended.
Reply from Fridays HealthMay 10, 2024
Thank you for the kind words!
Chastity
Amazing Support Highly recommend this service. They are easy to use, supportive and thorough. Not mention there is significant savings for those who cannot get this covered by insurance (although they will attempt for you) and cannot afford the crazy prices of a medspa!
Reply from Fridays HealthMay 10, 2024
We're grateful to be on this journey with you :)
Helen
I have been trying to pay $129 to get my semiglutide for over a month the people that handle that continue to send to me the same exact thing I told them I don’t do Apple Pay last night, which was Tuesday night. They finally sent me something different to pay online but when I pushed the little blue pay online it would not allow me to pay online. I called yet again today and was told by the manager that she would call me by 8 o’clock this evening. I receive no phone call and I receive no text lol I have never had such a difficult time trying to give somebody money and they just keep doing the same thing over and over no matter how many times a call, no matter how many times I write emails no matter how many times I tell them it’s just the same thing over and over . I just want to pay my $129 and get my semiglutide and that’s all I wanted from the beginning. Absolutely unbelievable then last night they also sent me a new questionnaire to fill out and re-join Fridays and the night before I don’t want to rejoin. I’ve already paid money to join I joined because I was told that you people would work and try to get the insurance to pay for these medication‘s and I joined because I thought I was going to get more support. I have not gotten a lot of support , I am extremely disappointed in how this whole situation is being handled. I am not happy and I don’t even know if you guys are even doing anything with the insurance it’s been over a month and I haven’t heard anything from you. I’ve paid the $79 and nothing has been done for me. Extremely disappointed. Sincerely, Helen Mcginnis.
Reply from Fridays HealthMay 3, 2024
Hi Helen, we are truly sorry to hear about the frustrating experience you've had trying to make a payment and receive your medication. It's clear we have not lived up to the level of service and support we strive to provide, and we sincerely apologize for the inconvenience and disappointment this has caused. We are taking immediate steps to address the issues you've mentioned, including the problems with our payment system and the lack of effective communication from our team. It is important to us that your concerns are resolved quickly and efficiently. Please reach out directly to me at [email protected], and I will personally ensure that we resolve these payment issues and provide you with a clear update on the status of your insurance handling for the medication. We value your membership and want to ensure you receive the support and services you were promised. Thank you for your patience and for bringing these issues to our attention. We are committed to making this right and hope to regain your trust.
Christine
I was never sent my script once my labs were done
Reply from Fridays HealthMay 2, 2024
Hi Christine! We are truly sorry to hear that you have not received your prescription following your labs. This is certainly not the standard of care we aim to uphold at Fridays, and we understand the inconvenience and concern this has caused you. Please contact us directly at [email protected] so we can resolve this issue immediately. We want to ensure that you receive your prescription without any further delay and address any other concerns you may have.
Robin
Everyone has been really friendly and willing to answer all my questions. I have received the invoice information the same day as appointments and medication normally ships the following day by 2 day delivery.
Reply from Fridays HealthMay 10, 2024
We're here with you every step of the way!
Angela
Love how easy and affordable this makes my medication! I have tried so many other options for getting weight loss medication, and it's been a long road of disappointment until I found Fridays! Everyone at the company is really kind, and communication is A+. I also really enjoy the content they put on their socials like TikTok!
Reply from Fridays HealthMay 10, 2024
Thank you for your stellar review! It's our pleasure to support your health journey at Join Fridays.
Jeanette
First month was great! They were nice and super fast with shipping injections. My second month was an absolute nightmare. On 4/1 I submitted the online form for a refill. I was told that it would take 48 hours to get the invoice and pay. This did not happen. It took longer than that. I paid on 4/9 and didn’t receive my injections until 4/19. I emailed multiple times and received generic apologies and excuses. When they provided me timelines I would reach out when said timeline wasn’t met and was strung along instead of having someone actually address the issue and look into it. They never offered to compensate or make it right. Their error caused me to miss injections. I am giving them another try and I will decide from there if I will continue their services. I had been referred to their program and was very disappointed with how they handled the issues I had.
Reply from Fridays HealthMay 2, 2024
Hi Jeanette! Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your second month with us, particularly the delays and the lack of effective communication. This is not the level of service we strive to provide, and we understand how frustrating this situation must have been for you. We are truly sorry for the inconvenience and the impact it had on your treatment schedule. We take your concerns very seriously and are currently reviewing our processes to ensure that this does not happen again. Additionally, we would like to discuss how we might be able to compensate you for the trouble caused and ensure your satisfaction moving forward. Please reach out to us directly at [email protected] so we can address your concerns more personally and expediently. We are committed to regaining your trust and demonstrating the high standard of service you expect and deserve.
Lori
After researching these meds for a few months I was finally ready. I talked to my PCP about it and he was on board and prescribed. However, the next day the nurse called and said “Good luck finding it.” So that lack of support made my decision final, to sign up with JoinFridays and not only will I stay on schedule with my compound medicine, I won’t have to chase pharmacy to pharmacy, which would cause me more anxiety. The process in joining this program was so simple and easy! The provider was friendly and I received my medicine just 3 working days after my video visit! I work in healthcare so I tend to have high expectations and I have been impressed so far! Just do it, it’s for your health!
Reply from Fridays HealthMay 10, 2024
We're so grateful for your kind words. Thanks for taking the time to share your positive experience with Join Fridays!
