Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
Kat
They are in top of everything. Their customer service is top notch. Price is good overall
Reply from Fridays HealthMay 12, 2024
We're so pleased you're satisfied with our service. Thanks for taking the time to leave such a thoughtful review!
Christina
Unfortunately it’s really hard to get refills on time, and super exhausting trying to advocate for yourself when so many of your messages are ignored.
Reply from Fridays HealthApr 25, 2024
Hi Christina! Thank you for reaching out with your concerns. I am truly sorry to hear about the difficulties you have faced in obtaining timely refills and the frustration caused by unacknowledged messages. This is certainly not the level of service we aim to provide, and we take your experience very seriously. We are committed to ensuring that our patients receive their medications promptly and that all communications are responded to swiftly and effectively. To address your immediate needs, I encourage you to contact us directly at [email protected] so that we can prioritize your case and ensure that your refills are processed without further delay. Additionally, we are reviewing our communication processes to identify and resolve the gaps that have led to your messages being overlooked. We want to make sure that you know that we are your advocate as well in this journey! Thank you once again for your honest feedback. It is essential for us to hear about these issues so we can continue to improve our service and ensure a better experience for you and all our patients.
Marixa
For me it’s an amazing clinic to help me achieve my goals!
Reply from Fridays HealthMay 12, 2024
Thank you for the wonderful review! We are here to support you throughout your journey and are thrilled to see your progress.
ZeppyPeppy
I'm incredibly grateful for JoinFridays, a top-tier telehealth provider. They helped me through medication shortages with skilled and caring staff. What makes JoinFridays special is their commitment to addressing healthcare disparities across communities. They engage skilled health advocates who share valuable information in areas where consistent medical care is hard to come by. When I needed my medication while traveling, they quickly arranged to ship it to an alternate address. And their platform offers so much more than I expected —it includes support for movement, mindset coaching, nutrition, and access to a broad network of experts. The staff truly cares and is dedicated to supporting everyone. If you're looking for a telehealth provider that goes above and beyond, I highly recommend JoinFridays. They make you feel valued and supported, motivating you to prioritize your health. Join them, and experience the difference!
Reply from Fridays HealthMay 12, 2024
We appreciate your glowing feedback! Thanks for being an essential part of our community at Join Fridays.
Melissa
More communication on how to refill prescriptions would be beneficial. My first refill, I had no idea on how to go about it. I reached out to customer service and was instructed to schedule an appointment with my provider. It would have been nice to know this before hand as my provider wasn't available until the following week and my medication was almost out.
Reply from Fridays HealthApr 24, 2024
Hi Melissa, thank you for your feedback and for bringing this to our attention. I apologize for the lack of clear communication regarding the process for refilling prescriptions, and I regret the inconvenience and stress this has caused you, especially with the timing of your provider's availability. We are committed to improving our communication to ensure that all our patients are well-informed about the steps involved in managing their prescriptions, including refills. To address this, we are updating our guidelines and will make sure to provide all necessary information upfront to our patients as part of their initial care plan (this will be launched in May 2024). I would appreciate the opportunity to discuss this matter further with you and to ensure that your future refills are handled smoothly and without delay. Please contact us at [email protected] so we can address any immediate concerns and improve your experience with us. Thank you once again for your honest input. It is crucial in helping us improve our services and ensure our patients have a positive experience with our care.
Amanda
Step by step process makes it easy
Reply from Fridays HealthMay 12, 2024
Your enthusiastic feedback is much appreciated! Thanks for being such a supportive member of the Join Fridays family.
Stephanie
Great first telehealth appointment. I’m looking forward to the future!
Reply from Fridays HealthMay 12, 2024
The future is bright!
Ilka
Excellent care and understanding medical team
Reply from Fridays HealthMay 11, 2024
Thank you for your kind and encouraging words! We're delighted to be a part of your path to better health at Join Fridays.
