Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
Beth T.
Everyone was extremely helpful with the whole process.
Reply from Fridays HealthMay 13, 2024
Thank you for your fantastic feedback! We're delighted that you're enjoying our services and feel supported by Join Fridays.
Michelle
I literally never complain about any service. However, this service is horrible. You have charged me for labs I never needed. I have had to contact you twice to get my med sent. The only reason I decided to use your service was so I would not have a disruption in my treatment. Unfortunately, this was not the case. I have been waiting for 2 weeks and it is just now being sent. Not only that this treatment is very expensive and not really worth what you’re charging. Hopefully you can get it together. There was no delay in charging me but I am still waiting on the treatment:(
Reply from Fridays HealthApr 24, 2024
Hi Michelle! Thank you for taking the time to share your concerns. I want to sincerely apologize for the issues you've experienced with our service. It is clear we have not lived up to the high standards we set for ourselves, especially in ensuring the timely processing of your medication. We take your feedback seriously and are currently reviewing the specifics of your case to understand where our processes can be improved to prevent such delays and errors in the future. I am personally overseeing the resolution of your situation and would like to ensure that we correct this promptly and to your satisfaction. Please contact us at [email protected] so we can address your concerns more quickly. We are committed to making things right and ensuring your treatment is seamless going forward.
Karlene
Great customer service !!! Answered questions and made it so u could understand
Reply from Fridays HealthMay 13, 2024
We appreciate your glowing review! It's our mission to provide excellent care, and we're glad to hear we're on the right track.
Taylor M.
Amazing customer service, they’re so quick to respond and tend to every question big or small 💛
Reply from Fridays HealthMay 13, 2024
Thanks for your wonderful review! Your satisfaction is our top priority, and we’re thrilled to continue supporting you.
Candy
Fast, efficient and friendly
Reply from Fridays HealthMay 13, 2024
We're on this journey together :)
Katrina
I love the group Nutritionist chat and the doctor that talk to you through phone visits.
Reply from Fridays HealthMay 13, 2024
We're grateful for your positive feedback and happy to be a part of your health journey. Thank you for choosing Join Fridays!
Tracy
I was happy I was able to get my prescription with little to no hassle. However, I thought my virtual appointment would be more friendly/personable. It was a bit cold and quick
Reply from Fridays HealthApr 25, 2024
Hi Tracy! Thank you for taking the time to provide feedback on your experience with us. It's great to hear that obtaining your prescription was a smooth process, but I'm sorry that your virtual appointment didn't meet your expectations in terms of warmth and personal engagement. We aim to ensure that every interaction is not only efficient but also friendly and supportive. We take your feedback seriously and will address it with our team to improve how we conduct virtual appointments. We strive to create a welcoming and personable environment for all our patients, and your experience gives us the opportunity to better train our staff in these aspects. If you have any more details you wish to share, or if there's anything specific you'd like us to address, please reach out to us at [email protected]. We are here to ensure your satisfaction and to make your experience as comfortable and positive as possible.
Patricia
Join Fridays has been a great resource. Always responsive and are genuinely interested in patient success and overall wellbeing.
Reply from Fridays HealthMay 13, 2024
Thank you for your excellent review! We're committed to providing the best possible service and appreciate your recognition.
