Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Fridays Health
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
I got charged for NAD+ that I didn’t select auto refill. So I canceled my account and I haven’t received the medication I was charged for.
Reply from Fridays HealthAug 11, 2026
Hi Bryan, we're sorry for the frustration with your NAD+ order and the billing confusion. That isn’t the experience we aim for. We’re investigating this internally to ensure it's handled correctly. Please email [email protected] so we can look into your account and help resolve this for you.
SM
Sadie M.
What made the experience great was the…
What made the experience great was the provider was very helpful thoughtful and understanding my issue and approach it with knowledge and experience and understand thank you.
RC
Ruth C.
I used to recommend the company…
I used to recommend the company Fridays, as everything seemed fine at first. However, their customer service is terrible. I helped my sister choose the GLP-1 program with Wegovy pills, and we paid for a three-month membership in advance. On July 7, 2026, they sent the first bottle of pills, but when it was time to order the refill, they refused to send it, claiming that the pills were not included in the membership. This doesn't make sense to me. I got tired of calling them, and they just keep saying that the $400 I paid for the three months is only for the membership.
I want to warn people to be very careful because this company, Fridays, is not as honest as it seems. Read the terms carefully, especially regarding what exactly is included in the membership. I did everything over the phone with a representative guiding me, and now they claim I owe $199 for the bottle of pills, which was never mentioned at the beginning.
Be alert, as they start charging payments automatically a week before they are due. They deducted payments from my account twice without warning. I do not recommend this company, Fridays.
Reply from Fridays HealthAug 11, 2026
Hi Ruth, we’re truly sorry for the frustration and confusion regarding your membership costs. We take your concerns about billing transparency seriously and will review your sister's account internally. Please email [email protected] so we can look into these charges and help resolve this for you both.
CA
Carolina
Over 10 days waiting and still no answer
Over 10 days to get an answer
I had complications with the medicine and no one is calling me back. But they did charge for a refill I didn't authorize
Reply from Fridays HealthAug 11, 2026
Hi Carolina, we’re truly sorry you’ve dealt with medical complications without a timely response. That’s not the support we aim to provide, and we're reviewing your billing concern and case with our team right away. Please email [email protected] so we can address your health and account concerns immediately.
NA
Naomj
After 1 week I still haven’t get update…
After 1 week I still haven’t get update on my medication
Reply from Fridays HealthAug 11, 2026
Hi Naomi, we’re sorry for the silence regarding your medication update over the past week. We’re looking into why this delay happened so we can get you an answer. Please email us at [email protected] so we can personally check your status and help you right away.
MR
Maria R.
They charged first without even telling…
They charged first without even telling you if you are elegible for the treatment and don’t even sent the medicine on time , I have longer than a week waiting for it to be send out.
Reply from Fridays HealthAug 11, 2026
Hi Maria, we're truly sorry for the frustration with your billing and the shipment delay. We’re looking into your account status now to see what’s caused this hold-up. Please email us at [email protected] so we can get this resolved for you right away.
SE
Seabass
First 4 months were okay
First 4 months were okay, they got their money and it was very transactional. Toward the end of my 6 month subscription they reset my dose back to a starting dose. Since then I can't seem to get a straight answer from anybody. Everyone keeps saying it's not them that can help you but the next guy/gal. If it's not that then it's "you have to talk to a provider" to which leads to "oh that's a question for customer service". Chasing our tails aren't we? All in all I would never use this service again unless you have a really nice coupon and want to talk in circles. BBB REVIEW OF F but some how 4.8 on Trust pilot.... Weird
Reply from Fridays HealthAug 21, 2026
Hi Sebastian, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with an unexpected dose decrease. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team
