Excellent
Based on 187 reviews
Gerald Wallet4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
187 approved reviews, newest moderated first
MICHAEL N.
Wonderful customer service highly recommend
Reply from Gerald WalletJul 13, 2026
We truly appreciate your kind words and recommendation. It’s great to know our customer service made a positive impression. Thanks for sharing your experience!
L1 E.
Mark was very helpful
Reply from Gerald WalletJul 13, 2026
We appreciate you giving Mark a shoutout! It’s wonderful to hear he was so helpful. Thanks for taking the time to share your feedback.
Jess
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time when payback falls on an off week and he adjusts my date. He also always responds promptly.
Reply from Gerald WalletJul 13, 2026
We really appreciate you sharing your experience. It’s wonderful to know the combination of shopping for everyday items and accessing a free cash advance has been working well for you. We’re also happy Mark has been there to respond quickly and help with repayment date adjustments when needed. Thanks for your continued support!
Tom C.
Jubilee helped me with repayment date products I received were great
Reply from Gerald WalletJul 8, 2026
Thank you for sharing your experience! We’re glad Jubelle was able to help with your repayment date, and it’s wonderful to hear you’re happy with the products you received. We’ll be sure to pass along your kind words to her.
Cena
Amazing, Jonas was very thoughtful and helpful to my case and understanding of the situation
Reply from Gerald WalletJul 8, 2026
Thank you for sharing such kind feedback! We’re glad Jonas took the time to understand your situation and provide thoughtful support. We’ll be sure to pass along your appreciation to him—he’ll be happy to know he made a positive difference.
Kimberly
Customer service Markfil is helpful answering questions and guidelines
Reply from Gerald WalletJul 8, 2026
Thank you for your feedback! We’re glad Markfil was able to answer your questions and provide clear guidance. We’ll be sure to share your kind words with him.
Dillon H.
Markfil was very helpful and this app is very convenient & useful.
Reply from Gerald WalletJul 8, 2026
We appreciate your feedback! It’s great to know Markfil made your experience a positive one and that the app has been convenient and helpful for you. Thanks for taking the time to share your thoughts!
Robert F.
Experience is great with a cash advance plus I can buy some neat stuff at the same time. Love the app
Reply from Gerald WalletJul 8, 2026
We appreciate your kind words! It’s great to hear you’re finding value in both the cash advance and the variety of items available in our Cornerstore. Thanks for taking the time to share your experience—we’re thrilled you love the app!
