HomebaseReviews of joinhomebase.com

Reply from HomebaseOct 5, 2026

Krys, we are so sorry for the glitchy experience over the past two weeks — that is not at all what we want for you. One of our reps was able to reach out and we hope things are fully resolved by now. If you are still running into any issues please reach out at support.joinhomebase.com/s/ and we will get it sorted right away. Thank you for being the best part of Homebase!

Reply from HomebaseSep 21, 2026

Alba, Dino and Paul — what a team! Thorough, accommodating, and easy to reach when you need them is exactly the standard we strive for, and it sounds like they delivered on every front. We'll make sure they both know how much their support meant to you. Thank you for being the best part of Homebase 💜

Reply from HomebaseSep 21, 2026

Ben, fast, easy, and the whole team up and running in no time — that's exactly what we set out to build! Knowing Homebase clicked for everyone so quickly means the world to us. Thank you for being the best part of Homebase 💜

Reply from HomebaseSep 18, 2026

Jose, friendly and easy to follow — that's exactly the experience we want every single person to have! Thank you for being the best part of Homebase 💜

Reply from HomebaseSep 17, 2026

John, Amber for Employee of the Year — we couldn't agree more! Working through multiple billing and technical issues, helping you find the right plan, saving you money, and never making you feel rushed — that's the full picture of what great support looks like, and Amber delivered every bit of it. We'll make absolutely sure she sees this. Thank you for being the best part of Homebase 💜

Reply from HomebaseSep 16, 2026

Jen, we're so sorry for the confusion — we completely understand how frustrating it is when pricing doesn't match what you expected. The mobile time clock is part of our Essentials plan, but if clocking in from a phone is all you need, you can actually do that for free on our Basic plan by logging in through the web browser on your phone. Thank you for flagging this so we can make it clearer going forward. Thank you for being the best part of Homebase 💜

Reply from HomebaseSep 15, 2026

Ros, we're so sorry for this frustrating experience — however it sounds like this review may have been intended for a different Homebase! We're actually a team management app for small businesses and hourly workers, and we don't sell or deliver cabinets. Would you consider updating or removing this review and directing your feedback to the right company? We want to make sure your complaint reaches the people who can actually make it right. Thank you!

Reply from HomebaseSep 15, 2026

Margo, right away is exactly how it should be — so glad our team came through for you! Thank you for being the best part of Homebase 💜