Join ItReviews of joinit.com

The support team are very understanding even when the problem is 100% user-error!

We are a cycling club in Colorado and appreciate the responsiveness during the onboarding with JoinIt. So far so good!

Joinit staff is always very quick and concise and responding to problems with credit card privacy, etc.

It’s nice to go back to joinit because I have problems in doing membership card and paying money but I don’t have new card to pay order forever I’m wondering to be team of Henry danger to make with them action and comedy and acting , and make funny and also I know the secret of jacenorman he is Henry danger because he promise cooperbarnes don’t tell anyone if anybody now they will fall down . And thank you very much for chatting in joinit .

We're just in the first day of our trial period and are busily checking out all the features. We needed to create a second admin and didn't know how to do it. We asked the Live Chat for help and got a Real Live Person in under two minutes. She pointed us to the instructions and checked to be sure we successfully added the second admin. Done and done! So easy! Great support! We're pumped.

Very responsive and supportive. A wonderful system run by a wonderful team.

The joinit.org staff is very responsive to my questions about using their membership database. I did not initially set up the joinit database for our organization, so I have some learning to do. There are always different ways that members choose to pay, some even find old links and use payment methods that are no longer current. Some use failed credit cards and then cancel their auto rebilling and casue us headaches so the joinit staff helps problem solve with those. These databases are somewhat like a word processing program where there are many more capabiliities than a given user may be using. I am responible for maintaining the system and the staff have been very patient in their Chats online. I am still learning, thought bit by bit Ihope to become proficient. Een though they are not officially staffes on weekends, I was surprised that they did help me on a Saturday!

Had a problem finding a billing invoice on the JoinIt dashboard. Activated chat session and received quick response and resolution to my issue. Chat rep found we had notification turned off. Rep activated setting and directed me where to find billing info on website. Really liked the chat rep's availability, quick, and concise replies.