Excellent
Based on 178 reviews
Join It4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
Join It (joinit.com) has 178 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
178 approved reviews, newest moderated first
Bill F.
I have published a smartphone app and think I give great service to my users. The Join It support team have made me realise I could improve a lot. :(
Reply from Join ItAug 5, 2026
Hi there, Thank you for this thoughtful review! We're honored that our support team's approach has given you something to think about. That kind of reflection is how we all get better at what we do. Thank you for choosing Join It! Warmly, The Join It Team
Yssis
I really appreciate the actual time given to meet with someone in having a conversation about the particular needs of my organization through Join It. Real people means real business. Many people value human connections....I'm one of them. Thank you for excellent service and support!! Blessed New Year!!
Tom H.
Excellent support and quick responses from Kai
Reply from Join ItAug 5, 2026
Hi there, Thank you for this heartfelt review! We're so glad the time we took to really listen to your organization's particular needs made a difference. Real people and real conversations are at the heart of what we do — it's how we actually understand and serve you best. Thank you for choosing Join It, and we wish you a blessed year ahead! Warmly, The Join It Team
Ed
The platform in so many respects does exactly what we wanted it to do. My only concern is that funding information isn’t always very intuitive, and sometimes I would like a little more detail. Some of my concerns will probably go away as I become more familiar with things.
Reply from Join ItAug 5, 2026
Hi there, Thank you for the review! We're so glad the platform is doing exactly what you needed, and we appreciate your patience as you get more familiar with how things work. We also hear you on the funding information — making that more intuitive and detailed is useful feedback as we keep refining the experience. Thank you for choosing Join It! Warmly, The Join It Team
John M.
Genna and Kai were very responsive and helpful in getting our member resubscribed for email.
Reply from Join ItAug 5, 2026
Hi there, Thank you for the kind words! We're so glad Genna and Kai were able to help get your member resubscribed quickly and smoothly — we'll be sure they see this. Thank you for choosing Join It! Warmly, The Join It Team
Allen M.
Responsive customer support.
Dino G.
Best membership software company. We have 3000+ members and the team are always fast to resolve and advise on any issues. It’s reliable and easy to uses on both front & back end. It’s really helped us grow.
Gino C.
Very prompt response to request
