Join LaylaReviews of joinlayla.com

Efficiency

Layla has been so easy to work with. They respond in a timely fashion and go out of their way to ensure the customer experience is smooth and problem-free. I would definitely recommend to others.

Zero stars for customer service. I was charged incorrectly, reached out and never got any response. I contacted customer service through the portal AND email. Nothing. The $98 your company overcharged me was enough to make me never renew with you and alert the weight loss community to do the same. With so many companies out there offering the same exact product, why not stand out as a company that doesn’t take advantage of their customers? Shameful and despicable business practice.

Meds always arrived timely. The issue was when I complained of the medicine not working properly they offered no suggestions for other treatments. Their suggestion was to eat and drink/exercise according to the instructions they sent me when I started the meds. I can assure you I did all of that. Offering other options would have been a better response. Not all meds work for all people.

Easy to navigate the sign up and approval process. I've been a client for the past 10 months and loving the new 50lb less me. Highly recommend this company.

excellent communication

Lack of communication Lack of customer service

It was easy to get through the approval process, the shipments have been quick and on time. It’s been a pleasant experience all around, and I will continue to use Layla moving forward.