Midi HealthReviews of joinmidi.com

I specifically stated my purpose for seeking care through Midi upon signing up. I merely needed a continuation of a prescription (non-narcotic or anything like that) that I'd been successfully using for a decade. I figured I'd see what they could do for me as far as hormones go, as well. They charged me $500 total, refused the request that I stated upon joining, and gave me exactly nothing. When I asked them to waive the invoice, they refused and didn't even try to make it right.

Wow! What a great experience! The appointment was scheduled quickly and I met with a provider in a couple days! Appointment was thorough, and treatment plan was created and implemented immediately. I’m already sleeping well and feeling energized in just one day! Thank you!

I set up an account with his healthcare company for easier access to speak with a doctor. They don’t discuss with you on how much it cost to talk to a doctor, which is a bit sketchy. I received my first bill and the insurance that I have provided had an issue with that. The bill was $150 without insurance for one service. After getting my insurance corrected, they send the insurance company a bill and they received an $80 credit. I then received a notification that my new bill was ready and now my service that they’re charging me is $250 they subtracted to $80 and now my new bill is $170. This is a complete and utter scam. How can you charge me more because I have insurance.

My experience was amazing. Great doctor and she was so very helpful and I felt heard. So happy I found this platform to help me.

After several glitches in attempting to upload my insurance card ( requiring some IT intervention) I got an email saying my insurance was accepted, so I expected a standard specialist co-pay ($50). A nasty little surprise, the bill is $250 for a VERY underwhelming initial consult. The video on provider side was not working. The virtual visit comprised largely of an unprepared NP reading my record back to me for 20min ( of a half hour consult). I worked in healthcare, I get that you want to verify, but I had input these data myself, they have an electronic record of it. There was zero need to read it back to me line by line. It was simply the NPs attempt to on-the-spot familiarize herself with my case. Any respectable tele-health provider should be familiar with patient's health record ahead of the consult window. I happen to have endometriosis and recently had surgery - which was all news to the NP and tried as she may, none of her standard manuals fit my request. My hope was that MIDI's touted "interdisciplinary" team could guide my decision making regarding hormonal treatment post surgery and into perimenopause. No such luck. Any specific question was routed back to "talk to your surgeon". Which I did. But since not a single actionable information was issued by MIDI, I am refusing to pay the egregious bill. This may be an OK service for perfectly healthy women who *just* need HRT, but if you have ANY complicating factors ( sensitivity to medication, in care of a surgeon, any goals other than mitigating peri/menopause symptoms) save yourself the money and disappointment and just go somewhere else. The worst part about this is that women's healthcare is so under-served, and the need for some semblance of holistic care so great. I know many women in similar situation grasping at straws...and MIDI is obviously here to monetize on this despair. Not only was there zero follow up clinically, but the only email coms I got after complaining is that someone will be getting back to me in 2-3 business days. And then they auto-re-send the bill. Rinse and repeat. Good luck getting a hold of anyone. In summary: Good luck, ladies, may you find the relief you seek. Triple check with your insurance coverage and only bother if all you need is standard HRT.

My quality of life greatly improved after getting hormone replacement therapy through midi health. It’s a breath of fresh air to talk to clinicians so educated in menopause and all its complications. Even if you are not a candidate for HRT there are many helpful natural remedies. My sleep and energy improved, I lost a few pounds, and I love their skin cream! So convenient meeting from my home.

I found the initial visit very hurried and not thorough at all. It was less than 20 minutes and very unprofessional. I would never recommend this company for healthcare to women. And afterwards, trying to get in touch with customer service was very difficult

I was fighting an uphill battle until I joined Midi, now I feel like I'm riding an escalator up the hill. I had tried multiple care options before finally trying Midi Health. To be honest my hopes weren't high but I was blown away by the attention to detail, the amount of care and especially the dedication that the entire care team offered. I would like to give a special shout out to the prior authorization department for getting my medication approved. I truly didn't think that it was possible to get insurance coverage on my prescription but they proved me wrong in the best way.